Senior Director of Outpatient Oncology Mount Sinai Hospital Full-Time-Days

The Senior Director of Nursing is responsible for the daily operations of the Department of Nursing and all assigned clinical programs, which includes overall strategic planning for all clinical programs to ensure implementation of the mission, philosophy, patient care standards and nursing informatics to support nursing practice. S/he is accountable for budgetary planning and resources to enhance the quality of patient care.

The Senior Director of Nursing is responsible for facilitating the overall strategic plan for personnel and resource management, annual goals and objectives, and fiscal targets in collaboration with Nursing senior leadership.

Patient Experience

1. Leads
nursing practice using the tenets of the Professional Practice Model of
Relationship Centered Care and the Care Delivery Model of Modified Primary
Nursing for the promotion of the patient experience.

2. Demonstrates
proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models
expected behaviors.

3. Ensures
the integration of PHR into clinical activities to enhance Relationship
Centered Care.

4. Confirms
and periodically observes daily patient rounding.

5. Validates
Director of Nursing competency in PHR, and provides consistent meaningful
feedback with more focused feedback as needed.

6. Synthesizes
quantitative and qualitative feedback regarding the patient experience and
staff engagement to Directors of Nursing, Associate Nursing Directors, Clinical
Nurse Managers, Assistant Nurse Managers, Nursing Shift Managers and the
Interdisciplinary Patient Care Team that leads to the development and implementation
of an action plan.

7. Follows
up on all patient concerns in a timely manner, provides service recovery as
needed and escalates patient concerns as appropriate.

8. Demonstrates
caring, respect, compassion, empathy and active listening through dialogue,
body language and actions.

Quality and Safety

1. Designs,
supports and leads a safe, therapeutic and efficient patient-centered care
environment for professional practice.

2. Identifies
and investigates issues or variances in practice/operations by participating in
the RCA process and develops and implements corrective action plans.

3. Fosters
a fair and open culture that encourages error and near-miss occurrence
reporting.

4. Leads
interdisciplinary quality improvement teams using the principles of high
reliability.

5. Communicates
with staff and leadership about unit progress, changes, and compliance with
quality and safety metrics.

6. Responds
to escalations of potential safety hazards or gaps from best practice by
correcting concerns following institutional chain of command protocol.

7. Monitors
institutional information technology infrastructure and corrects gaps in
clinical nurse documentation.

8. Leads
staff participation in quality and safety initiatives and mandated compliance
measures.

9. Demonstrates
accountability for all unit quality and safety practices and compliance, and
insures required evaluation of staff competencies is maintained.

10. Reviews unit progress,
changes and compliance with quality and safety metrics with Directors and
Associate Directors.

11. Coaches and mentors
Directors in the resolution of potential safety hazards and validation of
compliance with hospital and departmental policies and procedures and
regulatory agency standards.

12. Fosters a professional
practice environment through the facilitation of collegial interdisciplinary
relationships, peer review, nursing research, innovation and joint practice
arrangement through affiliating universities.

Operations and Administration

1. Supports
implementation of the mission, vision, goals and objectives of the department,
throughout the clinical service and individual patient care units.

2. Provides
administrative oversight to service lines, departments or groups of units to ensure
that all activity (staffing, support services, inter disciplinary
collaboration, resources and financial viability) supports the goals of the organization.

3. Works
collaboratively with the Director of Nursing/Associate Director/ Clinical Nurse
Manager/Assistant Nurse Manager/Nursing Shift Manager, physician dyads and all
members of the healthcare team to develop a cohesive unit leadership group.

4. Maintains
service line compliance with all regulatory agency mandates, including the regulations
of NYS DOH and The Joint Commission.

5. Oversees
nursing leadership and managers to ensure 24 hour patient care delivery,
throughput, staffing and processes to insure efficient and effective
operations.

6. Oversees
the development and implementation of several unit or service line budgets,
including capital equipment allocation, budget variances, management of OT and
vacancies, according to MSHS financial goals.

7. Oversees
control of positions and the recruitment and retention of qualified staff.

8. Maintains
patient/employee confidentiality in the management of information.

9. Monitors
availability and maintenance of nursing equipment and supplies.

10. Evaluates Director/Associate
Director of Nursing performance. Mentors, coaches, counsels and disciplines
staff as needed.

11. Conducts leadership staff
meetings with Directors to ensure communication about progress, changes and
compliance with all hospital policies and procedures and regulatory agency
standards.

12. Encourages, recognizes and
rewards manager and staff participation in quality and safety initiatives,
compliance and successes.

13. Facilitates organizational
change initiatives by using effective strategies.

14. Leads a shared decision-making model by establishing a structure of shared governance, just culture and
staff engagement in practice councils, departmental meetings and initiatives.

15. Interprets and implements
collective bargaining agreements affecting staff while enforcing compliance of
union contracts.

16. Serves as chairperson/member
in hospital wide committees to represent nursing.

17. Serves in the position of
Administrator on Call (AOC) as assigned.

Professional Development

1. Evaluates
and directs the environment of care to support clinical colleagues, patients
and their families and members of the health care team.

2. Advances
clinical competence in nursing practice and leadership to progress from
competent to expert.

3. Develops
and leads an environment that cultivates a professional image of nursing to
colleagues, communication standards include styles and methods that demonstrate
caring, respect, empathy and trust.

4. Recommends
and supports standards that ensure that ethical principles are incorporated
into decision making for patient and family in collaboration with the clinical
nursing staff and the health care team.

5. Encourages
and facilitates a spirit of scholarship, inquiry, life-long learning and
innovation for self and others.

6. Oversees
and supports staff in shared decision making through facilitating specialty
practice councils, and as a chairperson/ member of nursing department
committees, and unit initiatives.

7. Acquires
and disseminates knowledge and skills relative to the role, patient population,
clinical specialty and global or local health community needs

8. Serves
as a professional role model and preceptor for new leadership, staff and
students.

9. Establishes
and implements a system that supports best practice patient care decisions,
safe and efficient patient throughput and access to resources for the
unit/clinical service area.

10. Incorporates the values of
research and evidenced based practice and its application to the environment of
care.

11. Contributes to the
profession of nursing through leadership and participation in professional
organizations.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $153,723.00 - $230,584.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.