Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities include:

• Sheet-fed Offset Print                                                               

• Fulfillment / Distribution Logistics

• Digital Print                                                                                    

• Packaging / CAD Design

• Large Format Print                                                                      

• Marketing Promotions

• Full-service Bindery and Assembly                                       

• Online Solutions                                                                           

• Mailing

Position:                              Senior Director of Promotions

Reports to:                         President

FLSA Status:                       Exempt

Department:                      Promotional

Location/Shift:                  Burlingame, CA (Headquarter Location) / Day

Position Summary

Oversee entire Promotions department, including sales, sales support, operations, project management, etc. Participate in the Executive Strategic planning sessions in representing Promo. Responsible for growing revenue and operations for the sale and delivery of corporate branded merchandise, including, but not limited to advertising specialties, corporate gifts, programs, online storefronts, custom product/program development through our China office and/or global partners, etc.

Primary Responsibilities:

• Oversee all operations of Promotions department and manage profit and loss statement for department.
• Manage China office, including staff of 3.
• Work closely with VP & SVP Sales to coordinate company-wide sales initiatives and forecasting.
• Develop and maintain strong domestic vendor relationships, negotiating best and/or contract pricing and investigating/presenting any possible mergers or acquisitions.
• Drive department strategy, including business development, revenue growth, marketing initiatives, forecasting, budgeting, strategic initiatives, industry benchmarking, etc.
• Lead, develop and motivate a team of Sales Representatives and support staff including recruiting, training, performance management, etc.
• Oversee activities of all direct reports and coordinate company resources to ensure efficient support of all department operations.
• Participate with partner networks (domestic and global).
• Work closely with all business operations that interact with promotions department, i.e., Print Sales, Marketing, Finance, Information Technology, Online Services, Purchasing, Inventory Management, Receiving, etc.
• Lead Promotions Sales Team in selling large-scale programs in the promotions industry including, but not limited to employee incentives, awards and recognitions, employee and customer stores or online storefronts.
• Create department reports and metrics to measure and improve performance.
• Conduct department meetings, as needed, and create/maintain department documentation, as needed, to build a consistent, effective and efficient team.
• Manage accounts, workflow and timelines to ensure department objectives are met.
• Keep abreast of industry trends by attending conferences, tradeshows and seminars as well as supplier trainings.
• Interact with clients regarding strategy, contracts, programs, problem resolution, opportunities, etc.
• Work with Sales Representatives to support client presentations, business strategy, pricing strategy, skills development, conflict management, problem resolution, etc.
• Oversee all management functions for the department, such as: forecasting, load-balancing, problem resolution, skills development, training, and education, etc.
• Oversee product development and management including long term planning and strategizing

Experience Required:

• 8+ years’ experience in Promotional Product industry
• 5+ years’ selling experience in B2B environment
• 5+ years’ management experience
• Excellent interpersonal, presentation and communication skills (written and oral)
• Selling and building company stores and programs
• Possess a solid understanding and functional knowledge of Sales, Business, Marketing and Communications
• Proficient systems knowledge: Microsoft Office Suite and Outlook

Software / Equipment Specific:

• Must be proficient in MS Office
• Commonsku Experience, preferred
• Sage
• ASI

Education

• 4-year degree in related field or comparable experience

Salary

• 150,000-170,000 annually with potential for bonus