Senior Director of Revenue Cycle Management

THE ROLE:

TEAM is seeking a strategic advisor and operator with deep healthcare experience, ideally from roll-up environments such as medical groups, radiology, veterinary services, behavioral health, or similar multi-site healthcare organizations. 

This role leads targeted system transitions, acquisition integrations, and revenue cycle improvements while managing a small, high-impact team of two RCM Advisory Managers (who each have 1 analyst, total team of 4). The ideal candidate thrives in complexity, brings strong operational and advisory depth, and excels in PE-backed environments. 

What You Will Do 

• Serve as a trusted advisor to the SVP Finance and brand leadership.  

• Guide M&A revenue cycle integration efforts. 

• Build and maintain KPIs, dashboards, and analytics. 

• Manage two RCM Advisory Managers to execute portfolio-wide projects. 

Primary Responsibilities 

Strategic Advisory & Enterprise Support 

• Shape enterprise RCM strategy and support brand leaders with actionable insights. 

• Support system migrations, workflow redesign, and process implementation across acquisitions. 

• Develop and refine RCM performance metrics, dashboards, and reporting tools. 

• Ensure alignment with financial targets and integration priorities. 

Revenue Cycle Operations & Optimization 

• Advise RCM teams across our portfolio on billing, collections, authorizations, reimbursement, denial management, and payer follow-up across Medicaid, Managed Care, Waiver, and private-pay programs. 

• Advise on best practices around strengthening payer relationships as it relates to the RCM process. 

• Partner with BI and Data teams to drive improvements in technology, automation, analytics, and standardization. 

• Negotiate organization-wide RCM contracts. 

• Maintain accuracy, timeliness, and regulatory compliance across RCM activities. 

Leadership & Team Management 

• Lead a nimble team of two RCM Advisory Managers with clear priorities and execution discipline. 

• Partner with finance, operations, M&A, technology, and brand leaders during integrations. 

• Influence and support without building large, centralized teams. 

WHAT YOU BRING TO THE TABLE:

• 10+ years of progressive revenue cycle leadership in healthcare services. 

• Experience in multi-location, multi-entity environments. 

• Strong background in system transitions, integrations, and acquisition support. 

• Offshore vendor management experience. 

• Deep understanding of Medicaid, Managed Care, commercial payers, and value-based reimbursement. 

• Demonstrated ability to build KPIs, dashboards, and analytics. 

• Proven success improving performance within PE-backed roll-up structures. 

• Experience advising operators across diverse business models. 

• Master’s degree preferred. 

• Prior experience in medical groups, radiology, veterinary services, behavioral health, or similar roll-up healthcare environments. 

• Experience implementing RCM technology, automation, or analytics systems. 

• Travel required: 25% of time 

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.  

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