Senior Director - Quiet Platforms Head of Product

Job Description

Purpose:Play a pivotal role in our executive team, driving the vision, design, strategy, and execution of Quiet's product portfolio for 3rd party brand customers to achieve the business plan objectivesLead our efforts to identify market and customer opportunities, enhance existing offerings to meet the evolving needs of our customers and optimize profitability, and develop new product offerings to access additional income streamsHold commercial responsibility for the performance of Quiet's products in acquiring new customers, yielding profitability from existing customers, optimizing efficiency of delivery, and customer retentionResponsibilities:

Vision & Strategy:

Define and articulate the product vision and strategy, aligning it with the company's strategic goals, market opportunities & business planLeadership & Management:

Lead, motivate and develop Quiet's product management capabilities to create high-impact products that meet our clients' needsTerms & Pricing:

Manage the terms of service, pricing policies and rate card structures for Quiet's products, working in collaboration with finance, sales & customer successProduct Solutions:

In collaboration with sales and customer success, support the formulation of customer solutions and proposals utilizing Quiet's product portfolioProduct Development:

In collaboration with Technology leadership, oversee the end-to-end product development process, from ideation to launch, ensuring products are delivered on time, within budget, and with high qualityProduct Marketing:

Formulate product value proposition messaging, collaborate with marketing on the development of campaigns to drive prospective customer engagement, and collaborate with sales to facilitate effective prospective customer understanding of Quiet's product and associated customer benefitsMarket & Customer Analysis:

Conduct market research and analysis of the customer portfolio to identify trends, challenges and opportunitiesCustomer Engagement:

Engage with customers to gather feedback, understand their challenges, and incorporate insights into product developmentCross-Functional Collaboration:

Work closely with engineering, sales, marketing, and customer success teams to ensure product strategies are aligned with business objectives and customer needsInnovation:

Champion innovation within the product portfolio, exploring new technologies and methodologies to enhance our offeringsPerformance Metrics:

Define and monitor key performance indicators (KPIs) for product success, including user engagement, customer satisfaction, and revenue & gross margin targetsQualifications:

Bachelor's or Master's degree in Business, Engineering, Computer Science, or related field10+ years of experience in product management within the logistics, supply chain or supply chain technology sectors, with at least 5 years in a leadership roleProven track record of developing and launching successful productsDeep understanding of the logistics and supply chain industry, including key challenges, trends, and technologiesStrong leadership and communication skills, with the ability to inspire teams and collaborate effectively across departmentsAnalytical and strategic thinking, with a customer-focused approach to product developmentExperience with agile development methodologies and lean startup principlesPAY/BENEFITS INFORMATION:

Actual starting pay is determined by various factors, including but not limited to relevant experience and location.Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.AEO may also provide discretionary bonuses and other incentives at its discretion.

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About Us

American Eagle Outfitters (NYSE: AEO) is a portfolio of unique, loved and enduring brands with merchandise assortments that consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products.

AEO operates stores in the United States, Canada, Mexico, and Hong Kong, and ships to approximately 80 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 300 international locations operated by licensees in approximately 30 countries.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
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