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How You’ll Help Transform Healthcare:

The Senior ERP Administrator

• Manages daily operations, configurations, and maintenance of the organization's Enterprise Resource Planning (ERP) system. This includes tasks such as user management, data integrity, system upgrades, and performance monitoring. They also collaborate with different departments, develop custom reports, and ensure the system meets business needs.
• Governs any change made to the ERP environment
• Day-to-day management of ERP systems and those closely related systems such as timekeeping and document retention systems, integration leads, reviewing, testing, implementing functionality of releases (weekly, monthly, quarterly and semi-annually)
• Facilitates user adoption and improved user satisfaction
• Monitors business processes and making enhancements as necessary.
• Ensures security and confidentiality of sensitive information.
• Trains and mentors team.
• Troubleshoots system-related issues and provides training.
• Ensures compliance with functional area policies and healthcare standards.
• Participates in system upgrades and testing.

What We Require:

Education: Bachelor’s degree in business, Human Resources, Finance, Healthcare Administration, or a related field.

Experience: Minimum of 5 years of functional ERP administration or system support experience.

Licensure, Certification, and/or Registration: None. Life Support: None.

Other Minimum Qualifications: Advanced analytical, organizational, and problem-solving skills. Demonstrated ability to lead functional system governance and manage complex initiatives. Strong written and verbal communication skills. Ability to mentor others and work independently with minimal supervision. Proven ability to escalate and coordinate issues appropriately with Corporate IT and vendors.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Recruiter:

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For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color,  religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive.  That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training