Senior Field Application Manager Assistant (Boston)

About DPBIO

DPBIO is a leading innovator in single-cell analysis, antibody discovery, and microbial screening technologies. We are seeking a highly organized, detail-oriented Senior Field Application Manager Assistant (FAA) to support our Marketing and Field Applications teams, customer demonstrations, and strategic business activities.

This position plays a critical operational role in ensuring laboratory, instrument, and demo readiness and success, coordinating demo logistics, supporting marketing events, and managing day-to-day administrative activities to ensure the successful execution of customer engagements.

Position Overview

The FAA works closely with the Senior Vice President, Field Application Scientists (FAS), and cross-functional teams to support customer demonstrations, instrument installations, hands-on experiments, laboratory operations, marketing events, and internal business operations.

This position is ideal for someone who enjoys organizing complex projects, working in a laboratory environment, coordinating multiple priorities, and supporting a fast-growing commercial team.

Key Responsibilities

Customer Demonstration & Laboratory Support

• Support customer demonstration experiments, sample preparation, and routine laboratory activities.
• Coordinate demo logistics, shipping schedules, and laboratory readiness.
• Prepare demo instruments, materials, reagents, and laboratory equipment.
• Assist with instrument setup, packing, shipping, installation, maintenance, and inventory management.
• Prepare customer documentation, training materials, and demo records.
• Maintain CRM records, internal documentation, and project tracking.
• Assist with expense reports and general administrative support.

Marketing & Event Support

• Support trade shows, scientific conferences, user meetings, and customer events.
• Coordinate event logistics before, during, and after conferences.
• Prepare event materials, marketing collateral, giveaways, and demonstration equipment.
• Assist with onsite event setup, teardown, and customer support.
• Coordinate customer registration and event scheduling.

Executive & Cross-functional Support

• Support the Senior Field Application Manager with operational coordination and administrative activities.
• Work closely with FAS, Sales, Marketing, Operations, and R&D teams.
• Perform additional operational and administrative tasks as assigned.

Qualifications

• B.S. in Biology, Bioengineering, or a related Life Science discipline.
• Laboratory experience in molecular biology, cell biology, immunology, or related areas.
• Excellent organizational, multitasking, and time-management skills.
• Detail-oriented, dependable, and highly organized.
• Strong written and verbal communication skills.
• Ability to work independently while supporting multiple projects and team members.
• Experience with laboratory operations, event or project coordination is a plus.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).

Professional Characteristics

• Positive, proactive, and service-oriented.
• Strong attention to detail and execution.
• Excellent organizational and problem-solving skills.
• Team player with a willingness to support multiple functions.
• Able to thrive in a fast-paced, dynamic environment.

Position Requirements

• Willingness to travel 45–65% to support customer demonstrations, instrument installations, and marketing events.
• Ability to lift, move, and transport equipment weighing up to 50 lbs.
• Comfortable working in laboratory, customer site, warehouse, and conference environments.
• Valid driver's license.

Qualifications

• B.S. in Biology, Bioengineering, or a related Life Science discipline.
• Laboratory experience in molecular biology, cell biology, immunology, or related areas.
• Excellent organizational, multitasking, and time-management skills.
• Detail-oriented, dependable, and highly organized.
• Strong written and verbal communication skills.
• Ability to work independently while supporting multiple projects and team members.
• Experience with laboratory operations, event or project coordination is a plus.
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint).

Professional Characteristics

• Positive, proactive, and service-oriented.
• Strong attention to detail and execution.
• Excellent organizational and problem-solving skills.
• Team player with a willingness to support multiple functions.
• Able to thrive in a fast-paced, dynamic environment.

Position Requirements

• Willingness to travel 45–65% to support customer demonstrations, instrument installations, and marketing events.
• Ability to lift, move, and transport equipment weighing up to 50 lbs.
• Comfortable working in laboratory, customer site, warehouse, and conference environments.
• Valid driver's license.