Senior Field Manager - (MPI)

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.  

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! 

We are currently looking to fill a Senior Field Manager - CPRU role within our Crisis Prevention Response Unit (CPRU) team at our Metropolitan Peace Academy (MPA) office. 

SHIFT SCHEDULE: 

Varied hours:  

Shift 1 could be: 12pm - 8pm 

Shift 2 could be: 7:30pm – 3:30am 

SALARY: The average starting salary for this position will fall in the range of $73,000 - $81,000 annually. Where candidates fall in this range will be based on skill and experience level.  

ESSENTIAL JOB FUNCTIONS:  

• Coordinate and organize the daily activities of Field Managers and Crisis Responders within CPRU. 


• Conducts regular field compliance checks for MPI partner organizations and communities. 


• Provide oversight into the deployment strategy for assigned CPRU staff members. 


• Conduct strategy planning and debrief meetings. 


• Maintain situational awareness while working in confined, fast-paced environments with continuous public activity. 


• Serve as points of contact in real-time (coordination with other Regional Leads, CPD) on the ground to inform the field management CPRU team of any technical support needed. 


• Coordinate with public safety personnel, emergency responders, law enforcement, and community partners to ensure appropriate interventions. 


• Provide technical support to the field in implementing new strategies that demonstrate program model fidelity, golden thread documentation, collaboration across communities and use of evaluation feedback to inform practice. 


• Facilitate and manage relationships with a broad array of stakeholders including community-based organizations, gang intervention leaders, law enforcement, academics and other subject matter experts. 


• Other duties assigned.  

QUALIFICATIONS: 

• High School Diploma or equivalent, required.  


• 4+ years of successful street outreach, required.  


• A graduate of the Metropolitan Peace Academy, preferred.  


• Experience with leading or supervising a team, required.  


• Bachelor’s degree, preferred.  


• Significant experience working with high-risk, street-involved individuals (Or currently enrolled in a bachelorette program), preferred. 


• Experience or training in crisis intervention, preferred.  

TRANSPORTATION/TRAVELLE REQUIREMENTS:  

 Driving for work is not required with a personally owned vehicle. 

KNOWLEDGE, SKILLS, and ABILITIES:

• Excellent verbal communication skills, and ability to communicate effectively in writing. 


• Firsthand knowledge of the community and knowledge of current street conflicts, required. 


• In-depth knowledge of the principles of nonviolence, restorative justice, and trauma-informed practices.

PHYSICAL DEMANDS: 

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  While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

  
  

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include: 

• Medical Coverage, Dental Coverage, and Vision Coverage.


• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.


• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.


• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered! 

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.