Senior Field Service Representative

Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers Provide 24/7 on-call availability in field service engineering and technical support for electrical power distribution equipment Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions. Understands 3-phase power systems and low and medium voltage power distribution equipment, up to and including 38kV. Develop and maintain strong working relationships with customers, service shops, and other organizations Possess knowledge of UL, NEMA, and NEC standards. Generate timely and accurate service reports on work, product performance, and warranties. Manage multiple projects independently Mentor less experienced technicians High School Diploma or GED equivalent or higher with minimum 3 years of electrical experience troubleshooting and resolving issues with electrical power distribution systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7+ or more years of experience evaluating and servicing electrical distribution or control systems No relocation offered, candidates must be within a 50-mile radius of Manassas VA to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must possess a valid driver's license in good standing Associate degree or higher from an accredited institution Bachelor's degree in Engineering from an accredited institution Electrical or General Contractor's License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays NICET/NETA certification