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Senior Fleet Leader - Tankers

Job Description - Senior Fleet Leader - Tankers



JOB SUMMARY:

As Fleet Leader for Action Resources, you are responsible for growth and development of a profitable successful transportation operation of the driver fleet. Oversee the coordination and management of loads to remain cost effective as a company. Fleet leaders collaborate with all Sr. Fleet Leaders and drivers based out of all existing markets with primary focus on their assigned market.

 

DUTIES AND RESPONSIBILITIES:          


  • Focus on managing key areas of Operations: Safety, Service, Revenue, Assets and Costs

  • Leading the recruiting and hiring of drivers, managing their performance and behavior

  • Enthusiastically implement and support all company quality and safety improvement efforts.

  • Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service

  • Serves as the company liaison for customers, resolve issues, respond to inquiries identify new business opportunities and appropriately grow existing business.

  • Willing to understand and support change, as it relates to processes, structure and business modeling.

  • Manage the retention, recruitment and hiring of drivers; treating drivers fairly, respectfully and honestly.

  • Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.

  • Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities

  • Ability to effectively handle or escalations and time critical issues, perform transactions in a timely and accurate manner.

  • Identify process breakdowns and develop improvement plans with partners to resolve.

  • Serves as first point of contact for the driver fleets work issues, problems and troubleshooting.

  • Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility.

  • Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices.

  • Duties and responsibilities as assigned by Lead Fleet Leader


EXPERIENCE AND SKILL REQUIREMENTS:


  • Bachelor’s degree or equivalent experience in the transportation field preferred

  • 1-3 years’ experience fleet leader experience

  • Experience in the transportation field preferred.

  • Familiar with Transportation Management Software (ie: TMW, McLeod)

  • Proficiency in using Microsoft Office suite (Word, Excel, Powerpoint, Outlook)

  • Excellent written and oral communication skills.


BUSINESS & LEADERSHIP COMPETENCIES


  • Being a servant leader to your fleets and customers.

  • Teambuilding skills and the ability to drive change.

  • Strong analytical and problem solving skills.

  • Coaching and development skills.

  • Strong supervision, planning, coordination, negotiations, and employee relations skills.




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About the Company

Action.

Action Inc. is about helping people and changing lives. We’re dedicated to empowering people and building a stronger, more productive community.

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