Senior Functional Analyst (Workday)

Custom Software Systems, Inc. (CSS) is seeking a Senior Functional Analyst to provide support, which includes troubleshooting Production issues, configuring the Workday Finance application, performing end-to-end testing of integrations, reports, and/or business processes. The selected candidate would support the Production Workday environment, future releases, and the development of new solutions and enhancements.

Responsibilities

• Analyze user needs to determine functional and cross-functional requirements.


• Performs functional allocation to identify required tasks and their interrelationships.


• Identifies resources required for each task.


• Define and manage application security.


• Participate with TS teams in the software development life cycle for the financials application, Procurement, Workflow, other financials products, and self-service applications.


• Provide responsive support to production issues.


• Perform project management or implementation assistance for new software products.


• Process customer requests, gather requirements, design and perform application setups, assist with technical development, perform unit testing, and production setups.


• Prepare appropriate documentation and provide efficient and effective solutions to meet business needs and maintain the validity of system controls and data integrity.


• Provide support for system administration, implementations, user training, and documenting business processes.


• Provide guidance and advice for process reengineering.


• Set up/customizing Workflows and Self-Service modules.


• Work effectively as a team member and provide excellent support to client users.


• Participate with TS teams in the software development life cycle for HCM and CRM applications and portals.


• Work effectively with delivered HCM/CRM functional modules.


• Provide responsive support to production issues.


• Utilize XML/BI Publisher for human capital management reports.


• Provide guidance and advice for process reengineering.


• Set up/customize Workflows and Self-Service modules.


• Work effectively as a team member and provide excellent support to client users.


• Perform project management tasks associated with System Development Lifecycle.


• Administer HCM/CRM application security.


• Analyze user needs to determine functional and cross-functional


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• Performs functional allocation to identify required tasks and their interrelationships.


• Identifies resources required for each task.


• Provides daily supervision and direction to support staff.


• Design, develop, test, and maintain Workday custom reports, dashboards, and calculated fields.


• Build and support Workday Orchestrate integrations for a new travel system, workflows, and automation solutions.


• Develop and maintain Workday Prism Analytics data pipelines, datasets, and visualizations.


• Troubleshoot and resolve issues related to reports, integrations, and analytics solutions.


• Partner with business stakeholders to gather requirements and translate them into technical solutions.


• Support Workday releases, enhancements, testing, and production deployments.


• Ensure adherence to development standards, security requirements, and best practices.

Citizenship

·        US Citizenship or Green Card.

Required Qualifications

• At least ten (10) years of experience in full SDLC for all task order applications and technologies.


• Familiarity with Agile and ITIL practices and methodologies.

Knowledge, Skills & Abilities

• Knowledge and experience of principles and practices of task order applications or technologies


• Experience developing Workday reports, Orchestrate integrations, and Prism Analytics solutions.


• Strong understanding of Workday Finance business processes, security, and data architecture.


• Experience with Workday integration technologies and reporting frameworks.


• Excellent work ethic and analytical, problem-solving, and communication skills.

Education

• A bachelor’s degree in Computer Science or a related degree in the IT field, or equivalent experience.

Compensation & Benefits[1][2]

• Wage Range: Negotiable


• General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:

• Health insurance plans


• Health Savings Account (HSA)


• Dental


• Vision


• Long-term disability


• Short-term disability


• Basic term life insurance


• Supplemental term life insurance for employees, spouses, and dependents


• Simple IRA


• Parking/Commuting expense reimbursement


• Training/Education

[1] Compensation range must be coordinated with and approved by the CSS Chief Operating Officer (COO).

[2] Compensation & Benefits information is required for all Maryland Employers effective October 1, 2024.