The Staff Pad has partnered with a mission-driven healthcare organization serving underserved populations in Los Angeles, CA, to recruit an experienced Senior HR Manager to lead their HR operations, workforce development, people analytics, and employment law compliance.
Reporting to the Sr. Human Resources Director and as a key member of the Human Resources team, the Senior HR Manager will foster a positive workplace culture where employees feel valued, respected, and supported while advancing the organization’s mission and strategic goals.
Schedule: Full-Time | 40-Hour Workweek | Evening and Weekend Availability as Needed
What You’ll Do
Key Responsibilities
Promote a fair, supportive, and consistent employee experience throughout the employment lifecycle
Analyze people and business metrics, including Diversity, Equity, Inclusion & Accessibility (DEI&A), performance management, and learning and development, to improve employee engagement and experience
Collaborate with leadership to strengthen workplace culture and empower employees to reach their full potential
Enhance onboarding processes through the organization’s system of record and develop and implement a learning management system (LMS)
Streamline and centralize HR operations by optimizing HRIS platforms, employee changes, workplace investigations, case management, benefits, leave management, and the ATS in collaboration with Recruitment
Standardize HR processes, improve operational efficiency, and expand HR’s strategic impact through technology and employee self-service tools
Coach employees and managers, address employee concerns, support labor relations, and investigate complex workplace issues
Develop and update HR policies, procedures, workflows, guides, and communications to support organizational change, employee relations, and regulatory compliance
Develop performance management systems and career pathways to support employee growth and advancement
Collect and analyze employee feedback, including exit interviews, to identify trends and improve retention
Design and implement programs supporting onboarding, training, learning and development, and career advancement
Leverage people analytics, predictive modeling, and technology to strengthen HR strategy and employee support
Manage and implement HR-specific grant-funded initiatives, including project coordination and integration
Lead HR compliance initiatives, audits, and requests for information from other departments
Represent Human Resources in organizational initiatives and activities as assigned
Additional Responsibilities
Support team initiatives, communicate with supervisors, meet goals, and embrace continuous improvement
Uphold the organization’s Mission, Vision, and Values and stay informed of relevant policies, procedures, and regulatory changes
Fulfill additional grant-specific responsibilities, as applicable
Maintain required professional certifications and provide verification or recertification upon request
Perform other duties as assigned
What We’re Looking For
Education and Experience
Bachelor’s degree preferred; HR certification a plus
Four years of professional HR experience, including two years in employee relations, preferred; equivalent education, training, and experience considered
Nonprofit experience preferred; Federally Qualified Health Center (FQHC) experience a plus
Knowledge of employee and labor relations, collective bargaining, employment laws, HR practices, supervisory principles, and program administration
Additional Skills and Requirements
Strong written and verbal communication, listening, presentation, facilitation, negotiation, and relationship-building skills
Excellent analytical, critical-thinking, problem-solving, and decision-making abilities
Ability to collaborate across departments and with external agencies
Strong project and time management skills
Ability to navigate complex labor relations matters, apply employment laws, and scale HR operations in a growing healthcare organization
Ability to support employees at all levels and apply trauma-informed management practices to complex workplace matters
Demonstrated commitment to serving underserved communities and diverse populations
Bilingual English/Spanish skills preferred
Proficiency in Microsoft Office and internet-based applications; HRIS experience preferred
Reliable transportation, ability to maintain required auto insurance, and flexibility to travel across Los Angeles, San Bernardino, and Riverside Counties
Availability to work evenings and weekends as needed, including community events, within a 40-hour workweek
What You Can Expect
Physical Demands
Primarily seated work with occasional movement and lifting up to 40 pounds
Reasonable accommodations available as needed
Work Environment
Primarily office-based work with occasional community outreach
A professional environment requiring confidentiality, accuracy, and reliable attendance
Benefits:
Free Medical, Dental & Vision
13 Paid Holidays + PTO
403 (B) retirement match
Life Insurance, EAP
Tuition Reimbursement
Flexible Spending Account
Continued workforce development & training
Succession plans & growth within
Make a Meaningful Impact
Bring your HR expertise to a mission-driven organization dedicated to improving access to quality healthcare. In this role, you’ll have the opportunity to strengthen HR operations, support employee growth, and help build a workplace where people and communities thrive
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