Senior Instructional & Video Designer

Description

What We Do:

Payscale's Onboarding & Education organization is responsible for the first part of the customer journey, ensuring customers are receiving maximum and sustained value from our products from the very beginning of our relationship with the end goal of making sure that our customers renew at higher rates. Our Onboarding team is responsible for ensuring new clients receive maximum value quickly from the Payscale suite of products with a focus on product adoption. Our Implementation team is responsible for assisting clients with the technical set-up and initial training. Our Education team ensures that our customers and end-users have access to high-quality training options throughout their entire life cycle.

What You Do:

Reporting to the Director of Customer Education, the Senior Instructional & Video Designer serves as the lead specialist in the creation of instructional materials including video tutorials, multimedia courses, and educational collateral in support of Payscale's customers. Through the use of instructional design theories and tools, the Designer works with subject matter experts to create high-quality learning content that fosters increased understanding of Payscale's products and services.

This is a high-visibility role within an exciting area of the business with a chance to quickly make a difference.

Essential Responsibilities

Researches and organizes information and writes/directs instructional materials (tutorials, audio and video scripts, storyboards, role plays, games, navigational text, tests, etc.) that transform complex information into professionally written, clear, interactive multimedia instruction.

Oversee a video creation program for instructional videos that are housed in product, knowledge center, and online community focused.

Work closely with Marketing team and graphic designer(s) to create style guides for videos as well as intro/outro stings and consistent formatting that represents the Payscale brand.

Structures course content and develops course outlines, determines user pathways and feedback to create instructional and navigational templates, and selects presentation media based on an awareness of the strengths of the many separate media that comprise multimedia (i.e. video, e-Learning software, etc.)

Conducts needs/audience analysis, develops training objectives and lesson plans, and creates high-quality custom course work to meet individual customer/employee needs.

Works independently, applying intensive and diversified knowledge in broad areas of assignments.

Performs a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of employees/customers.

Applies tested instructional design theories, practices, and methods.

Determine and apply assessment instruments to measure learner progress.

Required Experience & Education

BA/BS degree in instructional design, educational technology or similar.

4+ years of proven work experience in instructional design and/or animated video creation, preferably at a technology-based company.

Excellent knowledge of learning theories and multimedia instructional design models.

Solid knowledge of video and course development software.

Visual design skills and ability to storyboard. Preference given to candidates with graphic design skills as well.

Ability to write effective copy, instructional text, and audio/visual scripts.

Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.

Highly collaborative, organized, and execution-oriented with strong presentation skills.

Excellent project management skills that emphasize attention to detail, timelines, and work quality.

Excellent problem-solving skills and ability to be flexible in project situations. Ability to research, analyze and provide a solution to newly identified issues.

Able to be successful in a fast-paced environment that rewards hard work and self-motivation.

Superior relationship and communication skills (both verbal and written).

Compensation

In the spirit of pay transparency, we are excited to share the base salary range for this position is $82,000 - $123,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

Company Description

Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions. To learn more, visit www.payscale.com

Location

Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you,while also finding time to collaborate in person for the moments that matter.

In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices.Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.

When it matters (usually no more than a few times a year) we take the time to gather for in-person events.

Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.

Benefits and Perks

All around awesome culture where together we strive to live our 5 values:

Respect every individual, work as a team
Be Customer first, customer centric
Have a Bias towards action
Commit to excellence (we give our best everyday)
Make Data driven decisions

An open and inclusive environment where you'll learn and grow through programs and resources like:

Monthly company All Hands meetings
Regular opportunities for executive leadership exposure through things like AMAs
Access to continued learning & development opportunities
Our commitment to a continuous feedback culture which allows us to drive performance and career growth
A growing network of Employee Resource Groups
Company sponsored volunteer hours
And more!

Our more standard benefits

Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work
15 Paid Company Holidays, including an extended Fourth of July break, World Mental Health Day, and Juneteenth
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
401(k) retirement program with a fully vested immediate company match
12 weeks of paid parental leave for birthing or non-birthing parents
Unlimited infertility coverage benefits through our medical plans
Health Savings Account (HSA) options and company contribution each pay period
Flexible Spending Account (FSA) options for pre-tax employee allocations

Equal Opportunity Employer:

We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.

Fraud Alert:

Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email [email protected]
#J-18808-Ljbffr