Senior IT Operations Support Specialist

About the Job

Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc., a 50/50 joint venture between Sony and Honda, headquartered in Tokyo, Japan. Our American headquarters in Culver City, California, established in March 2023, is at the forefront of bringing the innovative electric vehicle, AFEELA, to the US market. AFEELA embodies the essence of "FEEL," creating an interactive relationship where people and mobility connect through advanced sensing and network technologies.

At Sony Honda Mobility of America, we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity, technology, and a commitment to excellence. Apply now to make a difference!

Position Summary

Sony Honda Mobility of America (SHMA) is seeking a highly skilled and service-driven Senior IT Operations Support Specialist to provide hands-on technical support and operational leadership across our Torrance and Culver City locations, including regular support at the Sony Pictures Studios campus.

This role is ideal for a seasoned IT professional who enjoys working directly with employees in both corporate and studio environments and who takes ownership of end-to-end IT support operations. You will support executives, engineers, and business teams, manage end-user systems, administer Microsoft Office 365 services, support Entra ID identity and device access, and manage SharePoint collaboration environments. In addition to daily support, you will partner closely with IT leadership to improve systems, strengthen security practices, and scale IT operations as the company grows.

This is a fast-paced, startup-style environment where priorities move quickly and operational ownership is essential. The right candidate is proactive, highly dependable, and takes pride in building reliable, secure, and efficient IT support services that keep teams productive and confident in their tools.

Job Responsibilities

Required Qualifications for Position

Preferred Qualifications for Position

Additional Details

Benefits

• Comprehensive medical, dental, and vision benefits


• Flexible Working Policy


• Paid parental leave


• 401k Program


• “Take What You Need” time off policy, with a minimum of 15 days off per year, and holiday breaks


• Yearly bonuses (subject to eligibility)


• Company phone (subject to eligibility)


• Company swag


• A brand new laptop and monitor


• Special discounts on Sony products


• Learning and Development quarterly stipend


• More to come!

The anticipated annual base salary for this position is $125,000-$135,000. This range does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.   

Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

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