Senior Key Account Manager (Energy Industry) - SaaS

Our client is a software company created in 2012 that is rapidly expanding. The company has been named as one of the most innovative players in the content services space.

Their product is used by large organizations in various types of industries (energy, healthcare, aerospace, manufacturing, etc) to control critical documents, protecting them against costly human errors while accelerating key business processes.

Their client’s main use cases are document control for large engineering projects, standard operating procedures, quality management, consulting and audit reports, and more generally all business processes involving important documents in professional services, healthcare, HR, procurement, legal, and more.

About the role :

The Senior Key Account Manager must have experience in selling complex SaaS solutions.

The Key Account Manager role is an essential part of the growth strategy. Each one of the key accounts is run like a small company of its own, with its yearly goals, its business development strategy to expand the footprint of the company, and its deployment and support team, overseen by the Account Manager. The key accounts are worldwide organizations with dozens of lines of business and subsidiaries: each of them is a vast territory to manage.

Your primary missions will be :

● To understand the customer's business and priorities, and identify opportunities to address these challenges with our product.

● To build a trusting relationship with the customer's key stakeholders

● To educate the customer about our product, update them about new features, and help them understand how to best leverage them

● To address the customer's issues, working with our technical support team for a prompt resolution

● To identify expansion opportunities into new lines of business or subsidiaries, and find the right points of contact to get there

● To convert these expansion opportunities into new sales revenue

● To relay your customer's needs to the product team, providing their input to our product's roadmap

What kind of experience are we looking for?

● 7+ years of experience in professional services, customer success, or account management with enterprise software.

● Industry experience with accounts/clients in the Energy, Healthcare, or Manufacturing sectors

● Excellent written and oral communication, organizational and customer service skills

● Self-starter and highly motivated

● Ability to travel extensively in the US and abroad

Job Type: Full-time

Salary: $50,000.00 - $200,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Experience level:

7 years

Schedule:

Monday to Friday

Supplemental pay types:

Bonus opportunities

Performance bonus

Travel requirement:

Up to 50% travel

Application Question(s):

What type of industries did you sell SaaS solutions to?

Experience:

SaaS: 7 years (Required)

B2B sales: 7 years (Required)

Customer relationship management: 7 years (Preferred)

Account management: 7 years (Required)

Willingness to travel:

25% (Preferred)

Work Location: Remote

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