Senior Living Memory Care Supervisor - Leading Industry Pay

• Highly competitive pay!
• A free daily meal!

Starting pay:

Merrill Family of Senior Living Communities, a privately-owned family company with a proud history of success, is currently hiring a Memory Care Supervisor at Merrill Gardens at Anthem in Anthem, Arizona.

If you want a career with kindness and are a team focused individual with a deep commitment to customer service, please start the online application process to become part of the Merrill family!

We offer our employees:

• Highly competitive pay!
• Benefits that include medical, dental, vision, 401(k) with generous company match, vacation & sick time, holidays, and more!
• A free daily meal!
• A stable career with a long-term company committed to our team members for 30 years.
• A rapidly growing company with opportunities for advancement!

Our Memory Care Supervisors are responsible for:

Provide a high level of customer service to residents and Team Members by achieving the standards as outlined in the MG CARES program.

Resident Services:

• Develops and implements the highest standards for Garden House services provided to residents.
• Works directly with the residents to evaluate needs and services.
• Conducts and/or assists with electronic evaluation of incoming residents, and periodic re-evaluation of residents, to ensure services rendered are documented and charged for according to Merrill Gardens’ policies.
• Implements services during new resident move-in and helps residents with orientation to the community and with their overall adjustment to the community.
• Provides direct care to residents as necessary according to their identified service needs.
• Evaluates, communicates, and documents resident status on electronic care system.
• Observes and reports any significant changes in resident behavior and health to the General Manager, physician, and family per state regulations.
• Conducts regular meetings with residents and their families to ensure needs are being met.
• Communicates with resident family members, physicians, and pharmacists regarding residents and services provided.
• Ensures all resident rights and responsibilities are protected and enforced; recognizes and assists in the prevention of elder abuse, neglect, and exploitation and reports to the appropriate sources per state regulations.
• Ensures compliance of all state rules and regulations of assisted living.
• Managing People:
• Provides Team Members with coaching, feedback, and developmental opportunities and builds effective teams.
• Challenges and inspires Team Members to achieve results.
• Mentors Team Members as needed to assist in their development and growth.
• Evaluates Team Members’ skills and competencies and ensures the completion of performance reviews.
• Sets clear expectations and holds Team Members accountable for performance.
• Oversees training and development of Team Members directly and indirectly; ensures training and certification of all Garden House staff is completed as required by Merrill Gardens and state regulations.
• Determines adequate staffing levels, identifies and recruits top talent, and prepares staffing schedules.
• Provides coaching, direction, and leadership support to Team Members to achieve employee engagement and customer delight.

Administration:

• Ensures all practices in the Garden House meet or exceed Merrill Gardens and state requirements.
• Coordinates with General Manager for financial stability of Garden House department from both census development and expense control; adheres to budgetary guidelines.
• Provides General Manager with weekly status reports on all Garden House residents.
• Maintains all resident records and department documentation.
• Audits Garden House services for regulatory compliance. Provides required and requested management reports to leadership.

OTHER DUTIES

• Acting General Manager if assigned.
• Other duties as assigned.

If you are someone with:

Education/Certification:

• College Degree or equivalent preferred.
• First Aid/CPR certification (or must be able to obtain within 30 days of hire) where required by state.
• Completion of Dementia training as required by state regulations.

Experience:

• 3-years related experience, training, or equivalent combination of education and experience.
• Experience in assisted living, geriatric nursing, or gerontology and dementia care.
• Experience in medication administration and hands-on personal care preferred.
• Demonstrated ability to operate and maintain department budget within guidelines.
• Experience in operating an electronic care system.

Consider applying to become a Memory Care Supervisor with the Merrill Family of Senior Living Communities!

Yes, You Can have a meaningful Career!

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Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Merrill Gardens is an Equal Opportunity Employer