Senior Manager, Amazon Accounts

• A commercially driven, detail‑oriented leader with strong ownership of sales results and operations.
• 2+ years of demonstrated success managing Amazon Wholesale accounts within consumer products, preferably beauty, skincare, or wellness.
• Proven track record of successful sales/product management/business development within the premium beauty industry
• Strong business acumen with the ability to balance growth, profitability, and operational execution
• Strong understanding of the premium beauty market and Amazon ecosystem
• Excellent negotiation, communication (written and verbal), and presentation skills
• Ability to think strategically while executing tactically
• High integrity and strong financial and operational discipline
• Detail‑oriented with excellent organizational and time‑management skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Experience with Amazon Vendor Portal strongly preferred
• Entrepreneurial, customer‑centric, and results‑driven mindset
• Experienced working cross‑functionally with internal teams and external partners.
• Analytical and data‑literate, with comfort translating insights into action.
• Proactive, resilient, and energized by fast‑paced, growth‑oriented environments.
• Collaborative team player with the ability to coach and develop junior team members.

• Amazon Key Account Leadership
  • Serve as the primary point of contact for Amazon buyers and operational teams, managing day‑to‑day account activities.
  • Own weekly and monthly sell‑in and sell‑out performance, ensuring sales targets are consistently met or exceeded.
  • Prepare and deliver weekly/monthly sales reporting, highlighting trends, risks, opportunities, and actionable insights (Top/Bottom SKUs, WOS, period‑over‑period performance).
  • Manage purchase order logs and catalog maintenance.
  • Maximize utilization of the Amazon Vendor Portal to support operational excellence.
• Inventory, Operations & Compliance
• Lead daily ASIN monitoring and resolve issues promptly through Amazon ticket management.
• Analyze weekly inventory and WOS reports to maintain healthy stock levels aligned with sales forecasts and financial targets.
• Manage product launches, FIFO execution, and BTR orders as required.
• Ensure supply chain readiness, shipment preparation accuracy, and customer care compliance to minimize chargebacks and operational penalties.
• Marketing, Media & Brand Execution
  • Partner with VP to build and execute annual and seasonal Amazon marketing plans.
  • Maintain and update the Amazon marketing calendar to align with tentpole events and product launches.
  • Own PDP and A+ content updates, Brand Store enhancements, and ongoing content optimization.
  • Co‑lead the media agency relationship, tracking ROI of all marketing investments and ensuring spend aligns with profitability and budget targets.
  • Collaborate with PR teams on influencer programs and tentpole initiatives (e.g., Vine).
  • Plan and execute Amazon livestreams during key commercial moments.
  • Lead strategy development, execution, and post‑event recaps for major tentpole events.
• Planning, Forecasting & Financial Ownership
  • Own profitability mindset for the Amazon P&L, managing both top‑line sales and cost controls.
  • Track and analyze performance vs. plans, identifying risks and developing mitigation strategies.
  • Support preparation for market meetings, line reviews, and strategic presentations.
• Leadership & Cross‑Functional Partnership
  • Act as an internal advocate for the Amazon business, ensuring alignment across Sales, Supply Chain, Marketing, and Finance.
  • Coach and develop coordinator or VIE resources, providing clear expectations and ongoing feedback.
• All other duties or projects as assigned

• Comprehensive benefits package

• Annual discretionary corporate incentive bonus

• Competitive paid parental leave
• Generous employee discounts on our products
• The compensation for this role ranges from $100,000 - $120,000 (based on skills, experience and with differentials applied if outside of NYC)

All Applicants:

L'Occitane's Privacy Statement

United States Applicants Only:

Employee Rights

FMLA: Posters

FMLA Special Rules for Returning Military Members (USERRA)