Senior Manager, Business Transformation Office, Deployment Readiness & Implementation

JOB SUMMARY  

The Senior Manager, BTO Deployment Strategy and Planning is responsible for supporting transformational initiatives across all domains of our organization. This role plays a crucial part in orchestrating the strategic planning, program management, deployment, and coordination efforts necessary to drive successful outcomes for Marriott’s largest and most important business transformation projects. Reporting to the Senior Director, Deployment Strategy and Planning, this position collaborates closely with the broader BTO team, project managers, cross-functional teams, and external partners to ensure successful execution of our organizational goals and objectives.  

CANDIDATE PROFILE: 

Education and Experience: 

• Bachelor's degree or equivalent in Business Administration, Hospitality, Technology, or a related field is required. 

• MBA or equivalent advanced degree is preferred. 

• At least five years of progressive experience in business transformation, consulting, project management or a similar role, preferably within a large-scale organization. 

• Demonstrated track record of successfully leading and implementing high-impact solutions in complex organizational environments. 

• Experience working with cross-functional teams and influencing stakeholders in a matrix organization. 

• Experience supporting the development and management of large and complex international property systems task lists. 

• Project management certification (e.g., PMP) or relevant experience in managing technology projects preferred. 

• Prior experience in the hospitality or lodging industry would be advantageous. 

• Ability to develop and enforce program governance.  

• Ability to monitor results on an ongoing basis against pre-determined metrics.  

• Strong analytical skills for planning, estimating, and monitoring program/project work. 

• Strong written and verbal communication and presentation skills with the ability to adjust according to audience. 

• Experience using MS Office Suite 

• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. 

Building Relationships 

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. 

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.   

• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. 

Generating Talent and Organizational Capability  

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. 

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. 

Learning and Applying Professional Expertise 

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. 

• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. 

• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. 

• Demonstrates working knowledge of discipline-specific systems, tools, and business practices. 

• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.  

• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). 

• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. 

• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences. 

• Reading Comprehension – Understands written sentences and paragraphs in work related documents. 

• Writing - Communicates effectively in writing as appropriate for the needs of the audience.