Senior Manager, Conferences Resource & Travel Management

The primary focus of this role is to optimize the conference resource allocation and travel management process using a data-driven approach for the global Destination Conferences portfolio. This person will leverage data and qualitative feedback to establish optimal staffing levels across a complex global portfolio. It is important for this individual to learn the roles & responsibilities across all functional teams, while honing their leadership and management skills.

A successful candidate will effectively plan and project manage conference travel, keeping budget and travel guidelines in mind. Key stakeholders include all teams within Global Conferences and teams required for conference delivery including Program Management, HR, IT, Global Security, etc. This individual will also partner with Corporate Travel & Expense, Financial Planning, and the Conferences Leadership teams.

What You Will Do:

• Oversee the review of proposed resource (staffing) & travel assignments across 50+ conferences globally.
• Manage a team of 2 – 3 associates, taking responsibility for your team’s growth & development. The team will be responsible for the resource & travel inbox, the creation and maintenance of all resource & travel tools used to determine conference staffing, and various cross-functional projects.
• Manage a global dashboard & set of complex resources outlining team assignments, with the ability to focus on individual associate travel volume, conference needs, and impact to budget.
• Drive efficiency and cost reductions across the global conferences portfolio by monitoring allocations against conference requirements.
• Collaborate with stakeholders across the Destination Conferences business to assess needs, evaluate opportunities, and identify solutions related to conference staff assignments.
• Streamline reporting to ensure accuracy to help drive decision-making.
• Track and manage all conference related travel including evaluations of in-region vs out of region support ratios based on established guidance & volume.
• Manage the independent contractor and agency team support process, including finalizing staff numbers, confirming independent contractor / agency assignments, acting as the main POC, communicating scope of work with internal partners, and submitting invoices.
• Continuously refine the scope of allocation resourcing & functionality to best adapt to business priorities and better equip leaders with the insights and reporting to understand their utilization rates to aid in their resource planning.
• Prioritize, improve, and manage multiple tasks in a data-driven, high-performance environment.
• Analyze conference allocation and utilization data with the ability to focus on team, region, and portfolio to identify trends and opportunities for future projections and resource requirements.
• Build presentations to summarize & present conference resourcing and travel related information, proposals, and processes, to senior leaders.

Key competencies, knowledge, skills, & abilities:

• Exceptional problem-solving capability: You have a proven track record of solving complex problems, thinking creatively and using data to tell a story.
• Drive / Self-sufficiency: You have a demonstrated ability to own a problem and drive from problem statement to solution in a self-sufficient capacity in a matrixed environment.
• Passion: You are intellectually curious and have the hunger to identify opportunities proactively and independently where you can drive the most impact for the business.
• Communication skills: You are an excellent and structured verbal and written communicator with effective presentation and platform skills.
• Collaboration: Must demonstrate a high level of collaboration with proven ability to build partnerships across lines of business.
• Executive presence: You can effectively engage, lead and influence senior leaders (VPs, and above) across the organization.
• Strong core values: You demonstrate integrity, collaboration, a no-limits mindset, objectivity and consistent results using global best practices.
• Adaptability: You operate with a sense of “urgency” with ability to adapt, implement and manage change in an ever-changing environment.

What You Will Need:

• Bachelor’s degree
• Proven people management experience
• 7+ years’ experience in Travel Planning, Project Management, Consulting or Administration 
• Strong data & analytics skills to develop and monitor Excel spreadsheets, dashboards, and reporting
• Travel coordination and/or conference or event experience preferred
• Exceptional collaboration skills with proven ability to build partnerships across lines of businesses
• Excellent oral and written communication skills; demonstrated ability to speak/write clearly and persuasively
• Ability to efficiently prioritize and plan work activities in a dynamic work environment
• Consistent demonstration of integrity, collaboration, no-limits mindset, objectivity and delivering results
• Fully competent in Microsoft Office, especially Excel and PowerPoint
• Curious and inquisitive with exceptional problem-solving skills
• Ability to travel at least 1-2x per quarter.

#conferences

#LI-BO2

#LI-hybrid

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 81,000 USD - 122,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:107417

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.