Responsibilities

We are looking for an exceptional Senior Manager, Strategic Events & User Groups, Developer Communities. In this role, you will be responsible to:

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  Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives.

  
  


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  Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self‑service growth.

  
  


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  Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement.

  
  


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  Launch ambassador and champions programs; recognise and reward top contributors.

  
  


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  Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups.

  
  


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  Moderate online forums, surface insights, and route feedback to Product & Engineering.

  
  


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  Launch ambassador and champions programs; recognise and reward top contributors.

  
  

Requirements

Qualifications / Experience / Technical Skills

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  Experience managing a team of 6 + community professionals.

  
  


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  5 + years building and nurturing developer communities at scale.

  
  


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  5 + years of hands‑on programmatic marketing, including segmentation, automation, and lifecycle campaigns.

  
  


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  Direct, end‑to‑end experience planning and executing in‑person and virtual events.

  
  

Soft Skills / Personal Characteristics

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  Strong written voice and conflict‑resolution skills.

  
  


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  Strong operational approach with metrics, structured processes, and holding teams accountable.

  
  


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  Empathetic community builder who nurtures inclusive spaces.

  
  

(REQ ID: 2137)