Senior Manager, Digital Commerce Strategy & Planning

Job Summary

Oversees development of plans and initiatives to achieve strategic and financial goals related to Digital and Omni-Channel business. Communicates plans and results to key stakeholders within organization. Aligns key stakeholders to design and deliver a consistent end-to-end customer experience across in-store and online channels. Oversees strategic analysis and decision making related to merchandising, marketing, and customer experience initiatives. Helps build business cases to support decisions.

Job Responsibilities

Develops approaches to drive the development of departmental initiatives. Builds business cases for key omni-channel initiatives and programs. Partners with cross-functional teams to ensure completion and alignment.
Manages key delivery milestones and reviews results.
Leads meetings with internal stakeholders to understand business needs and objectives.

Communicates and partners cross-functionally, including at the executive level, to understand, recommend and implement strategies.
Builds frameworks and methodologies for approaching major strategic issues both leveraging existing resources and creating new innovative concepts.

Develops effective working relationships with stakeholders to achieve targeted goals and/or solutions.
Develops plans that align with sales and profit goals and delivers end-to-end financial results.

Recommends actions based on historical performance and forecasts. Develops short- and medium-range strategies and plans, while ensuring strategic alignment with long-range plans.
Reviews strategic analysis related to category trends and marketing performance; translates into actionable recommendations; shares insights across organization
Translates strategic objectives into actionable analyses and plans. Champions pro-active sharing of information to drive results, process improvement and best practices.
May manage development of financial budgets and forecasts that align with strategic business initiatives.

May develop financial, operational, and customer metrics and manage measurement of metrics.
Creates and executes more complex and cross-divisional projects. Utilizes project management skills to create client-focused deliverables, delegate work, execute project analysis, and deliver strategic results.
Cultivates team moral, motivation, and loyalty through continuous training and mentorship, setting obtainable performance goals, providing clear communication and constructive feedback.
About Walgreens and WBA
Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.”
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
'An Equal Opportunity Employer, including disability/veterans'.
Bachelor’s Degree and at least 4 years of experience in one or more of the following areas: Strategy, Consulting, Merchandising, Finance, Operations, or Marketing. OR High School/GED and at least 7 years experience in one or more of the following areas: Strategy, Consulting, Merchandising, Finance, Operations, or Marketing.
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience developing and delivering presentations to various audience levels within an organization.
Experience leading cross-functional teams in a matrixed organization
Experience establishing & maintaining relationships with individuals at all levels of the organization, including at the executive level, in the business community & with external partners.
Experience developing and delivering presentations to various audience levels within an organization
Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
Experience with MS Office Suite.
At least 2 years of experience contributing to financial decisions in
the workplace.
At least 2 years of direct leadership, indirect leadership and/or cross functional team leadership
Willing to travel up to 10% of the time for business purposes (within state and out of state).

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