Senior Manager, HR Business Partner, Field Sales

Reports to: VP, Head of Human Resources

Location: Plymouth Meeting HQ (Hybrid)

Company Overview:

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. 

Position Summary:

The Senior Manager, HR Business Partner (HRBP) provides hands-on, operational HR support to the Field Sales organization. This role partners closely with sales leaders to execute core people processes, manage employee relations, and ensure consistent, compliant application of HR policies across a dispersed sales workforce.

The Senior Manager HRBP serves as the primary day-to-day HR contact for Field Sales leadership and employees.

Specific Duties:

Operational HR Partnership

• Execute HR processes consistently across a remote, performance‑driven sales population.


• Provide practical, timely guidance on HR policies, procedures, and employment matters.


• Support leaders with employee communications, policy interpretation, and change rollouts.


• Act as a trusted resource for field employees seeking guidance or issue resolution.


• Advise sales leadership on workforce planning, territory coverage, and organizational design considerations.


• Leverage AI‑enabled tools and digital solutions to streamline HR processes, accelerate issue resolution, and improve consistency across a dispersed Field Sales population.


• Partner with other members of the HR team to ensure consistent, efficient execution of HR programs and policies, and to align Field Sales needs with broader HR initiatives.

Performance Enablement

• Support sales leaders on performance management, corrective action, and employee accountability.


• Support annual performance cycles, goal alignment, and compensation‑related processes.


• Reinforce consistent people manager practices across regions and managers.


• Partner with Sales Operations to align performance management with incentive compensation programs.

Talent Lifecycle Management

• Partnering with Sales leadership on headcount planning, territory coverage, and attrition trends.


• Lead the hiring execution (intake meetings, interview guidance, offer coordination).


• Support employment changes for Field Sales roles (onboarding, transfers, promotions, leaves, exits, etc.)


• Ensure smooth execution of personnel changes and workforce actions.

Compliance & Risk Mitigation

• Ensure consistent application of company policies across the sales organization.


• Support employee relations matters, including performance issues, disciplinary actions, investigations, and terminations.


• Identify recurring issues or trends and escalate themes to senior HR leadership.


• Support audits, documentation reviews, and compliance‑related requests as needed.


• Provide guidance on multi‑state employment considerations for a geographically dispersed sales workforce

Skills:

• Strong working knowledge of employee relations, performance management, and employment law fundamentals.


• Operate with integrity, sound judgment, discretion, and ability to handle sensitive issues professionally.


• Excellent organization, communication, and consultation skills.


• Practical, solutions‑oriented approach with strong follow‑through and exceptional attention to detail.


• Ability to balance multiple priorities in a fast‑paced environment.


• Demonstrate learning agility, business and technology acumen.

Education/Experience:  

• 5+ years of progressive HR experience, including direct HRBP support for client groups.


• Prior experience supporting Field Sales and/or remote employees strongly preferred.


• SHRM-CP or relevant professional certification preferred.


• Experience in a regulated environment (life sciences, healthcare, or similar) preferred.


• Demonstrated ability to manage high‑volume, complex employee relations matters independently.


• Ability to be in the HQ office 2 days per week.

Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.

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