Senior Manager, Human Resources

This is an onsite role with a schedule of Sunday through Thursday from 9:30am to 5:30pm and is not eligible for hybrid or remote work. 

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.  As the Senior HR Manager you would be responsible for partnering with the Operations leaders to create and drive the culture for the entire location.

You will..

• Own and drive core HR functions, ensuring to align initiatives, programs, and projects to business drivers and company strategy.


• Build a performance-driven culture through the development and implementation of consistent performance management coaching and counseling techniques.


• Keep a strong pulse on employee engagement and needs, gain insights from employee off-boarding and exit interviews.


• Manage front-line HR operations support to employees, compensation support and communication, on-boarding/off-boarding, leave management & workers' compensation, benefits administration, HR data management, employee relations, immigration and reporting.


• Review, interpret, administer and ensure compliance with federal, state, and local employment laws, and company policies and procedures partnering with Employee Relations and legal on any agency charge responses.


• Manage a small team consisting of our Senior Associate, Associate, and office coordinator.  


• Provide training support to all levels of employees.


• Meet with the Management team to understand business goals and anticipate future staffing needs.


• Proactively develop and implement alternative staffing sources.  


• Proactively strategize with management to recruit new hires based on production requirements.


• Provide coaching and guidance to leaders and employees regarding employment issues in such areas as policy and procedure interpretation/application, coaching and corrective action, leaves of absence, development plans and terminations.


• Conduct interventions, fact-findings and resolves conflicts as they arise.


• Deliver, monitor, coach and guides technical and nontechnical training for Distribution Center Supervisors and non-exempt associates.


• Participate in special projects as assigned. 

Mandatory Requirements

You have..

• A positive attitude and are able to engage with employees with confidence and credibility, even if you don't always have the answer in the immediate moment.


• You are extremely organized and you have a great ability to thrive in a fast-paced and ever-changing environment.


• 7+ years in an HR role, with a depth of experience in HR operations, benefits, compensation, and HR data management.


• Experience handling employee relations issues and coaching managers.


• Experience with benefits, leaves of absence, legal compliance (COBRA, HIPAA, FMLA, ADA), and performance reviews.


• Knowledge of HR/labor laws, including CA law.  


• Bachelor’s degree or equivalent job experience


• HRCI/SHRM certified, PHRca preferred


• Master's in Human Resources/Organizational Psychology preferred


• Demonstrated proficiency in Excel, HR metrics and reporting and Google Suites.


• Be an innovative, strategic thinker who can effectively leverage data to improve efficiency in a production focused operational environment 


• Excellent follow through, judgment, and common sense. "Make it happen" attitude.


• Exceptional written and verbal/nonverbal skills, along with finely tuned interpersonal skills and professional judgment. You must be able to demonstrate empathy toward employees and serve as their trusted resource.


• Have a track record as a successful change agent who has leveraged an HR Business partner model to transform operations through people 


• A highly collaborative leadership style with the ability to partner with and influence key business leaders and build high functioning teams


• Ability to develop and execute a proactive employee and labor relations strategy focused on building leadership skills to promote employee engagement

You'll get...

• Competitive Salary & 401k company match that vests immediately upon participation


• Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off


• $0 monthly premium and other flexible health plans


• Amazing discounts, including up to 85% off HelloFresh subscription


• Flexible shift scheduling & advancement opportunities


• Emergency child and adult care services


• Snacks & monthly catered lunches


• Collaborative, dynamic work environment within a fast-paced, mission-driven company