Number of Applicants
:000+
Holiday Inn Club Vacations look for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.
POSITION DESCRIPTION:
This position will be responsible for leading a team that maintains the building facilities, amenities, and common areas of the resort and associated utility infrastructures. Team members include various maintenance technician positions. This individual will participate in the hiring, training, evaluation, and supervision of all Common Area facilities personnel. Additional responsibilities include ongoing training, coaching and counseling. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication and recognition. This position will serve as a role model, develop talent and provide staff support in handling complex situations. Other activities include assisting in managing outside contractors to perform certain repair or replacement projects. The Senior Manager will confer with other departments to coordinate and follow up on all project information. The Senior Manager is also responsible for managing the relationship between all resort departments (most importantly Front Desk and Maintenance) with our third-party Housekeeping and Laundry Vendors to ensure rooms are guest-ready at all times.
COMPANY BENEFITS:
ESSENTIAL DUTIES AND TASKS
SUPERVISORY RESPONSIBILITIES
The Facilities Senior Manager is expected to demonstrate thoughtful decisions in a high-pressured face paced environment. This individual is responsible for the actions, results, successes and failures of the team. Service, operational levels, training, and employee motivation should be the focus. They should take responsibility for the failures and share the successes, always modeling the approach expected from the team. Guidance is received from the General Manager and Director of Facilities with respect to general objectives.
EDUCATION and/or EXPERIENCE
CERTIFICATES, LICENSES, REGISTRATIONS
QUALIFICATIONS
INDRO1
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