Senior Manager Medical Information & Review

Please note that this position can be based in San Diego, CA or Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary

This position will serve as an integral member of Medical information (MI) and Medical Review (MLR/MRC)  teams responsible for medical accuracy review as part of the Promotional Review Committee and Medical Review Committee, the support of the Medical Information Call Center (MICC), including the development and maintenance of MI content, as well as operational and scientific support for key strategic Medical Affairs initiatives. Additionally, a portion of the time will be spent on managing the various databases/systems the Scientific Communication (SciCom) team is using; implement best practices and improve efficiency. 

Primary Responsibilities

• Participate in the review of promotional and medical materials to ensure medical accuracy.


• Maintains understanding of product knowledge and labeling, associated disease states, relevant literature, treatment guidelines, competitor information, and marketing strategies and tactics for assigned therapeutic area(s).


• Critically evaluates literature, interprets complex data, writes effectively, and communicates recommendations to counterparts from cross-divisional functional areas.


• Collaborate cross-functionally with internal stakeholders including MSL field directors, training, medical information, publications, HEOR, clinical development and pharmacovigilance to identify, develop, and review scientific content for external use by Medical Affairs.


• Manages the various databases/systems used by SciCom team; adapts best practices & efficiency.


• Develops and maintains a Medical Reference Library as well as maintains Medical digital asset management system to ensure references are up-to-date and linked to materials as appropriate.


• Develops MI content, including verbal responses (FAQs) and standard response letters (SRLs) to be used by the Medical Information Call Center and Medical Information.


• Leads the development of custom responses for specific requests that require escalation.


• Ensure the responses to inquiries are provided in an accurate and timely manner.


• Develops Medical Information reports to assist with the identification of data gaps and the communication of key performance indicators.


• Monitors the Medical Information and Medical Affairs inbox for inquiries.


• Provides support for compendia updates.


• Other duties as assigned.

Education/Experience/Skills

PharmD or advanced degree in a scientific discipline or a related field.  Targeting 4 years of progressively responsible experience in medical affairs, medical communications, medical information, scientific affairs or similar areas preferably in a pharmaceutical or biotech environment, or completion of a pharmaceutical industry fellowship.  An equivalent combination of relevant education and experience may be considered.

Key Skills:

• Understanding of the US healthcare environment, FDA and other federal regulations, and ethical guidelines.


• Strong written and verbal communication skills with the ability to manage information flow among a variety of stakeholders.


• Experience with SciCom systems and databases (such as Veeva MedCom)


• Ability to manage multiple projects simultaneously.


• Excellent organizational and multi-tasking skills.


• Ability to promote team cooperation and a commitment to team success.


• Self-directed with sense of urgency with commitment to tasks at hand.


• Ability to build and sustain trusted relationships both internally and externally.


• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.


• Must be willing and able to travel both domestically and internationally.

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

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