Senior Manager, Product Management

Description

Job Title: Senior Manager, Product Management
Location: Florida (Orlando, Tampa or Naples Area)

Reports to: SVP, Marketing

Company: Summit Broadband

About Summit Broadband:

Summit Broadband is a leading fiber-optics telecommunications provider based in Florida and provides data, voice, video, and high-speed internet services to residential and commercial customers, as well as ethernet and dark fiber transport to carrier and wholesale customers. Providing superior customer service experience since 1994, Summit Broadband owns and operates its own fiber-optic networks, with a reach of nearly 5,000 route miles, serving multiple communities and industries. Summit Broadband is a member of the Grain Management portfolio of companies.

Position Overview:

We are looking for a strategic and action-oriented Senior Manager of Product Management to serve as the architect and owner of our Internet, TV and voice product strategy across all segments. Reporting to the SVP of Marketing, this role will lead the product lifecycle across our residential bulk, residential retail, and commercial portfolios. The ideal candidate brings strong telecommunications experience, thrives in fast-paced environments, and is ready to hit the ground running to drive innovation, growth, and operational excellence.

Key Responsibilities:

• Lead Product Strategy: Own the end-to-end product lifecycle and roadmap across residential bulk, residential retail, and commercial segments.
• Product Evaluation & Optimization: Assess current products and pricing models; identify opportunities to enhance, retool, or sunset offerings based on performance, market demand, and profitability.
• New Product Development: Identify market needs and lead the development of new offerings aligned with Summit’s strategic goals and customer expectations.
• Go-to-Market Planning: Create and execute GTM strategies including positioning, pricing, packaging, and internal/external rollouts for all products.
• Customer-Centric Innovation: Serve as the voice of the customer in product planning; ensure our products meet the evolving needs of residents, commercial clients, and bulk communities.
• Cross-Functional Leadership: Partner with Sales, Network, Operations, Technology, Marketing and Finance teams to ensure smooth product implementation, delivery, and support.
• Data-Driven Decisions: Monitor KPIs, customer feedback, and market trends to inform strategy and drive continuous improvement.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• 7+ years of product management experience, with a strong preference for candidates with experience in telecommunications, broadband, or technology services.
• Proven ability to develop and lead product strategy across multiple market segments.
• Experience in residential bulk, retail and/or commercial telecommunications is highly desirable.
• Strong business acumen with a results-driven mindset and excellent problem-solving skills.
• Demonstrated success launching and managing products at scale, including pricing strategy and go-to-market execution.
• Exceptional collaboration and communication skills; able to influence at all levels of the organization.

Vision

Provides clear, credible vision and strategy. Actively intervenes to create, build, and  energize positive change. Growth mindset identifies new opportunities for expansion through comprehensive analysis of current and future trends. Big picture thinking with proven ability to execute and drive marketing, escalating the company’s brand awareness and reputation in the market.

Resourcefulness / Initiative

Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A results-oriented “doer.”

Teamwork & Communication

Works well in and with teams, as well as cross functionally, to foster a common vision, strategy, and technical approach. Comfortable sharing thoughts and ideas in a problem-solving approach; welcomes healthy debate.

Customer Focus

Monitors client satisfaction (internal and external). Establishes partner relationship with clients. Visible and accessible to clients.

Results-Oriented

Sets compelling goals and aggressive schedules for improvement. Pursues long-term visionary goals over time despite absence of short- term results. Translates the vision/mission of the organization into actionable, quantitative plans easily understood by those who will deliver the plan. Conveys a sense of urgency and drives issues to closure.

Compensation and Benefits:

Summit Broadband offers a highly competitive compensation package for this role with an attractive base salary, short and long-term incentive program, and an exceptional benefits plan.

Equal Opportunity Employer:

Summit Broadband is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, disability, protected Veteran status, age, sex, gender identify, sexual orientation or any other characteristic protected by law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Summit Broadband is a drug and tobacco free workplace.

Summit Broadband, Inc. is an Equal Opportunity Employer. The Company participates in the E-Verify program.