Senior Manager, Real Property Tax

Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Property Tax Senior Manager ("Senior Manager") oversees Managers/Staff to provide property tax compliance, consulting, and appeal services for assigned clients. The Senior Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Senior Manager leads the team in preparing annual property tax filings, reviews and evaluates appeal positions, makes appeal recommendations and manages the appeal process for Ryan clients. This work includes enforcing policies, standards and guidelines, researching tax issues, reviewing valuations of real and personal property, negotiating settlements related to assessment reduction, and the preparation and presentation of assessment appeals and supporting litigation. The Senior Manager is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Create a positive team member experience.

Client:

• Responds to client inquiries and requests from tax authorities.

Value:

• Manages and monitors all aspects of the annual property tax cycle for assigned real and personal property accounts.
• Demonstrates superior knowledge in the annual compliance process, valuation techniques, assessment reviews, jurisdictional expertise, and client industry expertise.
• Schedules, coordinates, and leads all status calls and client presentations and consistently updates clients on recent activities including compliance, reviews, appeals and status of engagements.
• Leads the review and management of client audits conducted by tax jurisdictions.
• Attends hearings, settlement conferences, and negotiations, through settlement.
• Reviews and manages client contract terms, scope of services and fees.
• Manages client billing and ensures timely collection of receivables (less than 90 days).
• Supervises and provides guidance to team and acts as mentor to new Managers.
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
• Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects.
• Actively involved in business development of new clients, maintaining existing clients, and focusing on cross selling efforts.
• Participates actively in professional organizations and seeking speaking opportunities and writing articles to build eminence.
• Performs other duties as assigned.

Education and Experience:

• University Degree, College Diploma, or equivalent in Accounting, Finance, Business Administration, Economics, Real Estate, Business Management or other degree with MBA, MST or JD required and at least seven years property tax related experience required.  Candidates with appropriate valuation designations preferred.
• Demonstrated leadership, problem solving, and strong verbal and written communication skills.

• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.

Computer Skills:

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. 

Certificates and Licenses:

Valid driver’s license required.  Manager should maintain professional designations such as Certified Member of the Institute (CMI), and Certified Commercial Investment Member (CCIM), or equivalent, and keep active in professional organizations on a local and national level.

Supervisory Responsibilities:

This position directly supervises employees in the Property Tax practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws.

Below additional description applies to India based roles.

The Property Tax Senior Manager ("Senior Manager") oversees Managers/Staff to provide property tax consulting and appeal services for assigned clients. The Senior Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Senior Manager reviews and evaluates performance management, makes promotion recommendations and manages the processes efficiently by delivering on cost saving initiatives and efficient resource management for Ryan & its Clients. This includes enforcing policies, standards and guidelines, researching tax issues, valuations of real property, assessment reduction, and the preparation of assessment appeals and supporting litigation documentation if any.

Duties and Responsibilities:

• Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios.
• Demonstrates superior knowledge managing teams working on assessment review, valuation and jurisdictional filings..
• Schedules, coordinates, and leads all status calls and stakeholder presentations and consistently updates stakeholders on all PTS Commercial related activities and status of projects and resources aligned.
• Reviews and manages resources aligned, scope of services and supports new transitions.
• Supervises and provides guidance to team and acts as mentor to new Managers.
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
• Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects.
• Actively involved support all Firm wide initiatives across India Operations.
• Leads initiatives on setting up aggressive performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance
• Conducts individual monthly feedback sessions and provide inputs during performance appraisals
• Proactive communication and good organizing skills
• Encourages innovation and critical thinking in driving process improvements and operational cost reduction
• Coaching and mentoring team members while defining their career paths
• Prepares and reports out  Monthly / Weekly / Quarterly / Half yearly and Annual dashboards

• Performs other duties as assigned.

Education and Experience:
Masters or Bachelors Degree in Finance/ Commerce/ Accounting/ Business

5+ years of experience in International accounting and Finance domain.

Computer literate with working knowledge of Microsoft Office.

Additional Skills:

• At least 10-12 years of Team handling experience
• Good understanding of unclaimed property & Credits and Incentives concepts especially U.S. related and excellent analytical & problem solving abilities
• Excellent written and verbal communication skills
• Ability to perform quality assurance review, prepare procedural documents and metrics as required
• High attention to detail and ability to meet strict deadline
• Expertise in MS Excel and MS Word and working knowledge of MS access, Project Management & Quality Management
• Setting up performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance
• Conduct individual monthly feedback sessions and provide inputs during performance appraisals
• Proactive communication and good organizing skills
• Innovative and critical thinking in driving process improvements and operational cost reduction
• Coaching and mentoring team members while defining their career paths
• Expertise in preparing and reporting out  Monthly / Weekly / Quarterly / Half yearly and Annual dashboards