Senior Manager, Retail + Wholesale Sales

Who are we:
Caraway is a home goods brand on a mission to craft well-designed, non-toxic kitchenware that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of chemicals, that are better for you, your family, and the world. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - every step of the process. 

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, Container Store, Costco, Zola, and many more.

We’ve amassed over 70,000+ five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, CNN. 

Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply! 

The Opportunity:
The Senior Manager, Retail & Wholesale Sales will be responsible for managing and growing Caraway’s retail and wholesale partner accounts. You will participate in both the overall retail, wholesale, and business development strategies while leading the sales, relationship management, and business development for current and new retail channels. This role will be engaged with all accounts with a specific focus on small-medium retail accounts as the primary sales lead while supporting larger accounts and business development activities in collaboration with senior leadership. Additionally, you’ll play a vital role in strategic planning, reporting, and business and channel development strategies and execution.

Who You Are:
The ideal candidate will have a strong business development background, excellent organizational skills, and the ability to thrive in a dynamic, fast-paced environment. The ideal candidate is highly knowledgeable about the home goods or lifestyle retail industry and comes with established relationships within the Retail space. This person is engaging, genuine, articulate, and professional, and is excited to represent Caraway to foster new and existing partnerships. They are highly proactive, responsive, and collaborative. They’re eager to be hands on, yet strategic.  They’re a great negotiator and an out of the box, creative thinker.  

Responsibilities:

Retail Partner Management:

• Act as the primary sales & account management lead for Caraway’s small-medium retail accounts, ensuring consistent engagement and growth.
• Proactively manage and build relationships with all retail partners, handling day-to-day communication, support, training, sales, marketing, and all account needs.
• Partner with the Chief Strategy Officer on larger retail accounts, as well as, retail and business development support, execution, and strategy. 

Sales Strategy & Execution:

• Develop and execute sales plans to drive revenue and brand awareness across retail channels.
• Prepare and deliver sales presentations, tailored to each retail partner, that effectively communicate Caraway's brand values, products, and sales goals.
• Analyze sales performance metrics and provide insights and recommendations to refine strategies, merchandising, marketing, and enhance sales effectiveness.
• Collaborate with the Caraway team to develop and implement a comprehensive merchandising strategy for retail, ensuring alignment with brand goals and customer needs.

Business Development & Channel Expansion:

• Support the Chief Strategy Officer in identifying and pursuing new retail channel opportunities, partners, sales channels, etc, and contributing to business development initiatives.
• Assist in developing channel-specific sales plans and promotional strategies to expand Caraway’s retail footprint.
• Participate in the preparation and execution of business proposals, sales presentations, and other collateral needed for new and existing retail and business development partnerships.

Sales Support & Administration:

• Handle the preparation of presentation materials, sales reports, and other documents required for effective selling and relationship management, as well as internal reporting. 
• Streamline sales processes. Drive strong execution of new account and program set up, and ongoing management on all retail, wholesale, and business development programs. Ensure all retail-related information is current, organized, and accessible to the sales team and relevant stakeholders.
• Leverage data analytics to drive insights and actionable strategies, optimizing product assortment and enhancing overall performance.

Knowledge, skills, and abilities:

• 6+ years of experience in sales or account management, ideally within the retail or consumer goods industry.
• Proven experience with managing retail partner accounts, with a strong understanding of the home goods or lifestyle products market.
• Excellent presentation skills with an eye for detail and the ability to tailor content to various retail audiences.
• Strong organizational skills and ability to prioritize multiple tasks effectively.
• Data-driven and analytical mindset, with a solid understanding of retail sales metrics.
• Ability to work collaboratively with senior leadership and across departments.
• Entrepreneurial spirit with a proactive approach to identifying and solving business challenges.

The anticipated base salary range for this role ​is $120,000 - $150,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Caraway Life:
Caraway is an exciting, fully remote digitally native company that is bringing kitchenware and home goods into the modern era, leading from a non-toxic and sustainable foundation.

Team: You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world. 

Workplace: Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided: 

• Health, dental, and vision offerings for you and your dependents
• Equity for full time employees
• Unlimited PTO 
• 11+ paid holidays
• 3 months Parental leave
• Fully Remote Company
• Company-sponsored monthly wellness stipend
• Company-sponsored monthly coworking stipend
• Pre-tax Commuter and FSA/Dependent Care FSA, and HSA options
• 401(k) plan
• High quality home and kitchen product + swag, F&F discounts

Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status