Senior Manager, Software Development Engineering - Firewall, Datapath

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. 

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We're looking for a Senior Manager, Software Development Engineering to join our ZIA team. This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Sr. Director of Software Engineering, you'll be responsible for:

• Leading end-to-end development, test, deploy and monitor of services for our ZIA Product


• Contributing to the ZIA (Zscaler Internet Access) leadership team for company level processes and initiatives


• Working closely with cross-functional teams to manage changing priorities, ensure timelines, support escalations, and enhance collaboration between local and remote team


• Leading by example, offer hands-on involvement, mentor engineers to grow their skills, and oversee critical tasks like code reviews, bug triaging, and build processes


• Maintaining a customer-first mindset by participating in escalations, demos, beta trials, and delivering a product centered around an exceptional customer experience

What We're Looking For (Minimum Qualifications)

• 15+ years of software development experience with at least 5 years of focus in building distributed solutions for ‘software as a Service’ platform for cloud scale and performance


• Strong knowledge of networking protocols and services - DNS, HTTP, TCP/IP, SSL/TLS and knowledge of Firewall policy enforcement and traffic forwarding rules


• Good experience in working with Firewalls and Load Balancers


• Experience in agile collaboration models (e.g. Kanban/Scrum) and Jira


• Track record of hiring, grooming and retaining top talent

What Will Make You Stand Out (Preferred Qualifications)

• Strong distributed systems and SaaS development experience


• In depth knowledge of one of the CSPs like AWS, Azure or GCP.

#LI-BH1
#LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.