Senior Manager-Third-Party Risk Management

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

The Global Risk & Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.

GRC’s Enterprise Third-Party Risk Management (ETRM) hired recently a new Director and is now hiring a new manager to drive the establishment of a new team to provide governance and oversight for Third-Party Risk policies and frameworks across American Express. ETRM is part of the Operational Risk Management group of GRC and is responsible for identifying and managing third-party risks across all business units, functions, processes, and geographies at American Express. The team assists in the identification, measurement, monitoring, and management of risks related to the business, products and processes.

The new team will develop a governance framework with associated policies, standards and framework documents to manage the Third-Party risks across the company globally. Once established, the new team will own and maintain that framework and associated policies, standards, and procedures.

Responsibilities:

• Support the development, implementation, and enforcement of an enterprise third-party risk governance framework.


• Support the development and issuance of regular third-party risk governance reporting to senior leaders and/or appropriate risk committees.


• Review and provide guidance to first line stakeholders as they develop/maintain procedures to implement the third-party risk governance framework.

Minimum Qualifications

• Bachelor’s degree is required; advanced degree is a plus.


• Experience with Risk Management governance required, specifically in creating and implementing risk management policies and related program and framework documentation.


• Third-Party Risk Management experience required.


• Minimum of 3 years of leadership experience in risk, compliance, legal, or regulatory roles. Equivalent top-tier consulting experience in these areas is acceptable.


• Strong communication skills, both written and verbal, are required.


• Able to effectively manage multiple and often conflicting priorities under tight timeframes, as well as to adapt to frequent change and shifting priorities.


• Able to collaborate across teams, geographies and departments.

Preferred Qualifications

• Able to lead and influence without authority derived from band level.


• Rigorous, analytical and structured approach to prioritization, decision-making and problem-solving.


• Experience in project management is desired.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 


• Bonus incentives 


• 6% Company Match on retirement savings plan 


• Free financial coaching and financial well-being support 


• Comprehensive medical, dental, vision, life insurance, and disability benefits 


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 


• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 


• Free and confidential counseling support through our Healthy Minds program 


• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.