senior operations consultation manager, partner & labor relations (Remote -US)

Job Title: Senior Operations Consultation Manager, Partner & Labor Relations – Business Operations & Strategy (Remote)

About Us 

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. 

Now Brewing – senior operations consultation manager, Partner Relations & Labor Relations Business Operations & Strategy #tobeapartner 

We’re looking for a senior operations consultation manager who is action-oriented, thrives in problem-solving, embraces learning, and has a growth mindset. This role supports our Partner and Labor Relations team, leading projects that improve partner and customer experiences while protecting our brand. 

Key Responsibilities 

• Lead & Support Projects: Manage end-to-end project delivery—from problem identification to solution implementation. 

• Consult & Collaborate: Provide expertise to cross-functional work-streams through the Partner and Labor Relations lens and partner with cross-functional teams to ensure successful execution of projects.   

• Drive Results and Measure Success: Create and manage project plans, timelines, and deliverables, ensuring clear communication and accountability. Track impact and effectiveness of projects while adjusting strategies as needed. 

• Strategize & Communicate: Craft clear communication, implementation, and engagement plans including training materials for store teams.  

• Stay Connected: Develop and maintain relationships with retail leaders to stay in tune with the realities in stores.  

What We’re Looking For 

• Problem Solver: You see challenges and take action without waiting for direction. 

• Lifelong Learner: You are always ready to learn and grow. 

• Energy & Fun: You bring positivity and enthusiasm to your work. 

• Growth Mindset: You see possibilities where others see obstacles. 

Preferred Qualifications 

• Experience: 3+ years as a district manager or 3+ years of progressive experience in operations or project management. 

• Project Management: Proven success in leading cross-functional projects. 

• Communication: Strong verbal and written skills with the ability to influence across all levels. 

• Collaboration: Ability to build and maintain partnerships with diverse teams. 

• Adaptability: Comfort in managing multiple complex initiatives at once. 

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.  

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. 

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. 

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. 

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].