Senior Operations Manager

Position Summary

The Senior Operations Manager is responsible for the cost-effective operation, care, preventative maintenance, and long-term preservation of the physical assets of the property. The Senior Operations Manager partners with the Senior General Manager to achieve property specific business metrics and goals primarily focused on physical operations, construction coordination, safety & health principles, contracted services oversight, and project management.

Responsibilities

Operate a clean, well maintained property providing guests with a positive shopping experience.

Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner

Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics

Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction. Assist Tenant Coordination with as-built conditions, available utilities, and any known constraints

Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts

Ensure property safety systems are code compliant, maintained and inspected, and Federal required reports and safety documentation is maintained and posted

Support the Safety, Health, and Environment program by incorporating Brookfield Properties’ Life Saving Principles into your work planning and execution

Support corporate sustainability efforts to reduce the property’s carbon footprint

Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation

Manage and develop direct reports while ensuring compliance with all company policies and procedures

Partner with corporate departments including National Operations, Tenant Coordination, Leasing, Business Development, Accounting, Finance, Marketing, Human Resources, Development (as needed) to ensure property and corporate objectives are met

Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations

Review and approve invoices for accuracy and monitor for timely payment

Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets

Strong understanding of industry, company, and market trends to execute on company strategy

Continuously align team and employee development goals with organizational goals

Other duties as assigned

Qualifications

Bachelor’s degree preferred

Strong understanding of commercial building systems, HVAC, plumbing and electrical systems; blueprints, CAD drawings and other schematics

Strong leadership, interpersonal and relationship building skills

Strong project management, organizational, and problem-solving skills

Good working knowledge of financial analysis, budgeting, and forecasting

Effective writing and communication skills in public speaking

Ability to adapt to changing work environment

Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance

Recognized industry certification preferred

OSHA General Industries 30-hour course preferred

Must meet at least two (2) of the following criteria:

Bachelor’s Degree

Industry designation from reputable industry organization such as, but not limited to ICSC, BOMA, IREM

5+ years of experience in property or construction management or 8+ years equivalent management and leadership experience

Core Competencies: Decision Quality, Strategic Mindset, Directs Work, Develops Talent, Builds Networks, Communicates Effectively, Being Resilient

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to do the following:

The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

The employee frequently is required to stand, walk, and reach with hands and arms.

The employee is occasionally required to climb stoop, kneel, crouch, or crawl.

The employee may frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

The employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic chemicals, and outside weather conditions.

Compensation

Salary type: Exempt

Pay Frequency: Bi-weekly

Annual Base Salary Range: $110,000 - $135,000

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Weekends as needed

Ability to Commute:

Newark, CA 94560 (Required)

Ability to Relocate:

Newark, CA 94560: Relocate before starting work (Required)

Work Location: In person

#J-18808-Ljbffr