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Senior Operations Supervisor

Job Description - Senior Operations Supervisor


Responsible for the management and performance of assigned Operations Supervisors and Customer Service Specialists. Oversees the scheduling and dispatch of drivers and commercial vehicles for conveyance of material while ensuring that the operation complies with a variety of federal and state laws that regulate the trucking and transportation industry, including the U.S. Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA). Senior Operations Supervisor assists the Senior Operations Manager in assignments as needed.
  • Senior Operations Supervisor is responsible for all assigned Operations Supervisors and Customer Service Specialists, drivers, and commercial equipment
  • Oversees driver dispatch and attendance
  • Tracks customer pickups and deliveries throughout the process
  • Monitors trailer pool; anticipate needs and arrange maintenance as needed
  • Coordinate vehicle repairs with Maintenance Department to minimize the down-time and insure availability of sufficient equipment to answer customers’ needs
  • Insures the implementation of corporate policies and procedures
  • Responsible for ensuring compliance with all applicable laws, rules, and regulations
  • Actively coach and assist team members to ensure a common vision and team understanding of the critical role they play in TLD strategy and business practices
  • Recommends actions to increase productivity or profitability.
  • Conducts investigations and audits as assigned
  • Any other responsibilities that may be assigned from time to time.

In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit or stand for long periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Requirements

  • Bachelor’s Degree or above preferred
  • 5+ years’ experience in logistics or transportation
  • 1 year experience in a supervisor or equivalent role (preferred)
  • Competency in Microsoft Office applications
  • Excellent geographical knowledge
  • Good Organizational, verbal and written skills a must.
  • Ability to focus and multi-task; Detail oriented.

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