Senior P2P Analyst

Our Opportunity

We at Chewy are seeking a Senior P2P Analyst to join our Procure to Pay (P2P) Operations Team based in Plantation, FL! This role works with the Senior Manager, Accounting Operations. The Senior P2P Analyst will be responsible for the management of requisitions, purchase orders, ensuring timely, accurate, and policy-compliant procurement support for internal partners. This position will also maintain and optimize Chewy systems, providing day-to-day system support for end users, managing configurations, and collaborating with multi-functional partners. Does this sound like you? If so, we would love to hear from you! Come run with the Pack!

What You’ll Do

• Process and manage purchase requisitions, ensuring alignment with company policies and budget controls.


• Implement Spot Buys for non-catalog or urgent purchase needs, partnering with suppliers and stakeholders to ensure best value and timely delivery.


• Monitor open orders and coordinate with receiving teams to ensure delivery confirmation and timely resolution of receiving discrepancies.


• Collaborate with internal partners and category owners to resolve issues related to pricing, delivery, supplier selection, or order changes.


• Maintain compliance with Chewy’s procurement policies, providing guidance to business users on best practices and preferred purchasing channels.


• Support supplier communication and documentation for order confirmations, shipping updates, and general inquiries.


• Identify and raise process inefficiencies, policy gaps, or system issues to drive continuous improvement and support of business process outsourcing.


• Monitor system performance and resolve issues related to workflow approvals and transactions. Analyze support data to identify trends, recommend improvements, and reduce recurring issues


• Serve as the primary system functional administrator for Coupa, maintaining configurations such as forms, approval rules, supplier records, catalogs, and custom fields.


• Participate in system upgrade cycles, regression testing, and change management activities.

What You’ll Need

• BS or BA required or equivalent work experience.


• 3-5 years of experience in procurement operations and system administration.


• Coupa and Oracle experience is a plus.


• Intermediate to advanced excel proficiency is required. SQL experience is a plus.


• Good attention to detail, organization, and time management in a high-volume, fast paced environment.


• Superb communication and interpersonal skills with a service-oriented approach.


• Ability to work multi-functionally across teams and adapt to shifting priorities.


• Strong problem-solving skills and a desire to continuously improve operational efficiency and customer experience.