Senior Payroll & Benefits Specialist

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary 

We’re seeking a full-time Senior SSC Operations for our Los Angeles-based corporate office.  

Job Responsibilities 

Payroll Administration:

• Process multi-state payroll transactions using ADP Workforce Now, including salaries, bonuses, garnishments, deductions, taxes, and third-party payments.


• Coordinate and manage the entire payroll processing cycle, ensuring timely and accurate payroll runs.


• Generate and submit post-payroll reports to headquarters and relevant stakeholders.


• Ensure payroll compliance with federal, state, and local laws, including wage and hour regulations.


• Review and respond to payroll tax notices from federal, state, and local tax authorities, identifying root causes and implementing corrective actions.

Benefits Administration: 

• Oversee and administer all types of employee leaves, including FMLA, CFRA, PDL, ADA, and personal leaves, ensuring compliance with federal, state, and local regulations.


• Coordinate with employees, managers, and HRBP to facilitate leave requests, maintain accurate records, and ensure seamless return-to-work transitions.


• Conduct benefits audits, reconciliations, and ensure accurate enrollment and deductions.


• Manage annual open enrollment processes, including communication, system updates, and employee assistance.


• Ensure compliance with all applicable laws and regulations related to benefits administration, such as ACA, ERISA, COBRA, FMLA, ADA, and HIPAA.

Reporting and Compliance: 

• Prepare and manage regular reports, including weekly, monthly, quarterly, and year-end reports related to earnings, taxes, deductions, and benefits. • Ensure accurate record-keeping and documentation to support audits and compliance requirements. • Stay current with changes in payroll and benefits laws and regulations, advising management on necessary updates.

 Job Requirements

• Bachelor’s degree in human resources, Accounting, Business Administration, or a related field.


• 5+ years of experience in payroll and benefits administration, with a focus on multi-state payroll processing.


• Proficiency in ADP Workforce Now and Microsoft Office Suite, particularly Excel.


• Strong knowledge of federal, state, and local payroll and benefits laws and regulations.


• Excellent analytical, problem-solving, and organizational skills.


• Ability to manage multiple tasks and projects simultaneously while meeting deadlines.


• Strong interpersonal and communication skills, with the ability to handle sensitive and confidential information.


• Certified Payroll Professional (CPP) or SHRM Certified Professional (SHRM-CP) is preferred. 

Benefits and Perks 

• Bonus eligible


• Healthcare (medical, dental, vision, prescription drugs) 


• Health Savings Account with Employer Funding 


• Flexible Spending Accounts (Healthcare and Dependent care) 


• Company-Paid Basic Life/AD&D insurance 


• Company-Paid Short-Term and Long-Term Disability 


• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 


• Employee Assistance Program 


• Business Travel Accident Insurance 


• 401(k) Savings Plan with discretionary company match and access to a financial advisor  


• Vacation, paid holidays, floating holiday and sick days   


• Employee discounts 


• Free weekly catered lunch 


• Dog-friendly office (available at select locations) 


• Free gym access (available at select locations) 


• Free swag giveaways 


• Annual Holiday Party 


• Invitations to pop-ups and other company events 


• Complimentary daily office snacks and beverages

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