Senior People Operations Business Partner

Perkins helps children with disabilities find their place in the world. An international NGO, we are committed to delivering best-in-class education to children, providing immersive training and support to professionals and families, advocating for inclusion, and accelerating innovation for people with disabilities. At Perkins, we think courageously, act collaboratively, and we own our work. Join a supportive community committed to growth where your work makes a difference.

What you can expect as our Senior People Operations Business Partner

You are a trusted advisor and subject matter expert on employee relations across our organization.You will help cultivate a positive, inclusive, and high-performing workplace by aligning organizational goals with employee engagement, culture, and compliance best practices.

You will lead the resolution of complex employee relations issues, support performance management initiatives, and ensure adherence to employment law and policy. Partnering closely with leaders and colleagues across People Operations—including Training, Total Rewards, and Communications—you’ll drive initiatives that enhance engagement, retention, and the overall employee experience.

We encourage you to apply if you bring several of the following skills and experiences - even if you don't meet every single one!

• Build and maintain trusted partnerships with leaders and staff to understand and address employee-related concerns and trends.

• Manage and resolve complex employee relations cases involving workplace conflicts, policy violations, discrimination, harassment, and performance challenges.

• Provide expert guidance to managers on performance management, disciplinary actions, and Performance Improvement Plans (PIPs).

• Conduct and document thorough, fair, and timely workplace investigations.

• Partner with General Counsel and People Operations leadership to ensure compliance with all applicable employment laws and internal policies.

• Analyze employee relations data—including exit interviews and engagement feedback—to identify trends and recommend proactive strategies for culture and retention.

• Collaborate with the Sr. Director of People Operations and immigration counsel to manage immigration processes (H-1B, green cards, work authorizations) while ensuring legal compliance.

• Conduct exit interviews and contribute to offboarding strategies that support continuous improvement and retention.

• Partner with Training and Development to design and deliver targeted employee relations and compliance training programs.

• Maintain and update employee policies and handbooks in collaboration with Legal and HR colleagues.

• Support Inclusion, Diversity, Equity, and Accessibility (IDEA) initiatives in partnership with People Operations leadership.

Education/Experience:

• Bachelor’s degree from an accredited college or university (or equivalent experience required).

• Minimum of 5–7 years of progressive Human Resources experience, with a strong focus in employee relations.

• Proven experience handling complex workplace investigations, accommodations, and performance management.

The following shared salary range is what Perkins reasonably expects, in good faith, to pay for the position. The applicable range could differ based on experience and qualification.

Perkins offers a comprehensive benefits package for part time and full time employees, including:

• Medical, Dental & Vision Insurance Wellness programs available.

• Health Reimbursement Arrangement (HRA) 

• Flexible Spending Accounts 

• Employer-Paid Life & Long-Term Disability Insurance

• 401(k) Plan with employer match 

• Education Benefits: Tuition reimbursement day one

• Paid Time Off

• Extras: Employee Recognition Programs, EAP, legal services, referral bonuses, credit union access, pre-tax MBTA passes and more!

Perkins is a mission-driven community that supports your well-being at work and beyond. We are located in the heart of Watertown, adjacent to the Charles River and less than 1 mile from food & entertainment at Arsenal Yards.

Perkins is an equal opportunity employer. View the Perkins Notice of non-discrimination.