Senior Performance QA Engineer

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE OF THE ROLE: As a member of Bill ReviewIQ’s Development team, the Senior Performance QA Engineer will play a key role in assessing our product suite’s viability against defined non-functional criteria, i.e., scalability, endurance, speed and stability under load. This senior role will use modern profiling tools and techniques to optimize performance tests and environments, and will monitor, analyze and advise stakeholders on findings pertinent to ensuring our clients have a positive user experience.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE

• Work with globally distributed teams
• Work with testers, developers, architects and product managers to develop performance test plans
• Develop automated test scenarios for performance testing
• Conduct performance testing to ensure system reliability, availability, scalability
• Manual test execution as needed based on business and functional requirements
• Plan and perform performance profiling strategies.  Triage issues on downstream server environments
• Analyze performance test results and root causes; coordinate corrective actions and bug fixes
• Define, track and report performance-based metrics and SLAs
• Implement improvements to existing performance testing procedures, tools and techniques
• Maintain currency in performance testing tools and standards. Recommend improvements to existing performance testing procedures, tools and techniques
• Perform release level sign-off and provide final performance summary report for release 

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS

Education & Licensing: Master’s or bachelor’s degree (or international equivalent) in Computer Science/Engineering, MIS or related engineering/science fields or related work experience.

Experience: 7+ years of work experience in performance testing enterprise applications built using with Java and the J2EE platform, with 2+ years in a performance test leadership position

Skills & Knowledge:

• Excellent oral and written communication skills, including presentation skills
• Analytical and interpretive skills
• Strong time management and organizational skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Experience with web UI and web service performance testing techniques and tools (e.g., NeoLoad, JMeter, LoadRunner)
• Experience planning and executing performance profiling strategies including implementing improvements to performance testing procedures, tools and techniques
• Experience with database testing techniques
• Experience with monitoring multi-tiered, enterprise architected applications
• Experience with monitoring Windows and Linux operating systems and applications
• Experience with programming and scripting languages
• Experience with maintaining performance testing frameworks
• Experience with Agile Development Methodology
• Ability to optimize performance tests against Web applications, both front-end UI as well as back-end databases, application servers, and services
• Understanding of software QA processes, methodologies, and tools
• Expertise in testing J2EE applications built on Weblogic, Tomcat, Oracle
• Familiarity with Docker, Kubernetes, Prometheus, Jenkins, ELK technologies
• Ability to interpret results, identify trends and communicate appropriately
• Familiar with DevTestOps practices (e.g., test environment, test data management, Continuous Test practices)
• Understanding of software QA processes, methodologies for test and defect management and tools (e.g., Jira)
• Good problem-solving and critical thinking skills with an aptitude for learning and implementing emerging technologies
• Assume a leadership role while collaborating with peers and executives in designing, executing, triaging and communicating outcomes of complex performance models

TAKING CARE OF YOU

• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Operates in a fast-paced, global environment requiring close collaboration across distributed teams and time zones. The position involves both on-site and remote work, with occasional travel as required. Standard office technology is used to support daily responsibilities.

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

#LI-TS1

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.