Senior Presales Solutions Engineer

Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. 

Learn more about us on our company page.

Where we Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. 

About your skills

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  Communication & Stakeholder Management – Ability to articulate technical concepts to both technical and non-technical audiences, including customers, sales teams, and internal stakeholders.

  
  


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  Collaboration & Cross-Functional Coordination – Works effectively across sales, customer success, engineering, and product teams to drive successful customer implementations.

  
  


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  Adaptability & Fast Learning – Thrives in a fast-paced environment, quickly learning new technologies and adjusting to evolving business and customer needs.
   

  
  

About the role

We are looking for a Solution Engineer to partner with our sales teams in engaging our top enterprise customers. This role is responsible for helping customers map the Udemy platform to their business outcomes, guiding them through discovery conversations, and delivering compelling presentations to audiences ranging from small executive groups to large-scale rooms of 100+ stakeholders.

This is not a programming role. Instead, it requires the ability to tell a story, uncover the “why” behind customer needs, and translate those insights into meaningful value with Udemy’s platform in a solution consulting manner.

What you'll be doing

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  Partner with Account Executives on strategic accounts to lead discovery, understand customer goals, and identify how Udemy can drive measurable outcomes.

  
  


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  Deliver compelling presentations and demos that resonate with diverse audiences, from frontline managers to C-level executives.

  
  


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  Ask insightful discovery questions to uncover root challenges and the "why" behind a customer’s initiative.

  
  


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  Translate business challenges into a tailored Udemy solution narrative.

  
  


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  Serve as the trusted advisor on Udemy’s learning solutions, guiding prospects and customers on best practices.

  
  


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  Participate in workshops, webinars, and events as a thought leader to showcase the value of Udemy to larger audiences.

  
  


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  Collaborate cross-functionally with product, marketing, and customer success teams to ensure feedback loops from the field.

  
  


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  Support RFPs/RFIs by providing clear, value-focused responses aligned to customer objectives.

  
  


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  Proof of Concepts: Develop and handle effective Proof of Concepts (PoCs) for executives and decision-makers.

  
  


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  Understanding of sales process/ methodology (MEDDPICC etc.)

  
  

What Success Looks Like

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  You consistently uncover the real business drivers behind customer interest in Udemy.

  
  


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  You deliver high-impact presentations that inspire confidence and action.

  
  


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  You help close deals by mapping Udemy’s capabilities to customer priorities.

  
  


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  Customers view you as a trusted advisor who understands both their industry challenges and how Udemy can solve them.

  
  


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  You become an expert on understanding the Udemy technology stack

  
  

What you'll have

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  4+ years in a pre-sales, solution engineering, solution consulting, or similar role at a SaaS or enterprise software company.

  
  


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  Exceptional presentation skills; comfortable presenting to executive audiences and large groups (100+ people).

  
  


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  Strong discovery skills — ability to uncover, clarify, and articulate business drivers.

  
  


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  Proven ability to craft compelling stories that connect customer needs to platform value.

  
  


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  Strong business acumen and ability to connect technology to measurable business outcomes.

  
  


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  Experience partnering closely with enterprise sales teams.

  
  


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  Excellent communication, relationship-building, and influencing skills.

  
  


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  Experience with AI prompt engineering and foundational AI agent configuration is required, with the expectation that candidates will actively deploy these capabilities to extend presales capacity and improve deal-cycle efficiency
   

  
  

Nice to Have

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  Experience in learning technology, HR tech, or related SaaS solutions.

  
  


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  Familiarity with enterprise learning and development challenges.

  
  

Posting Date: 3/23/2026
Application Window: We anticipate the application window will be open until April 13th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.