Senior Product Designer - Hiring Immediately

Opening with our retail brand client for a Senior Product Designer. Open to remote work in the U.S.

As a Senior Product Designer you will lead the development of omni-channel experience journeys. In this role, you will play a crucial part in documenting end-to-end experiences and identifying key moments where the customer journey can be personalized to drive ongoing engagement and maximize lifetime value.
 

Responsibilities

• Collaborate with cross-functional teams to develop omni-channel experience journeys that map out the customer's interaction with the brand across various touchpoints.
• Conduct user research, interviews, and usability testing to gain insights into customer behavior and preferences.
• Create wireframes, prototypes, and design mockups to visualize and communicate design concepts effectively.
• Work closely with product managers, engineers, and other stakeholders to ensure alignment with business objectives and technical feasibility.
• Champion the user experience (UX) and advocate for best practices in design thinking and human-centered design.
• Leverage data and analytics to inform design decisions and optimize the customer experience.
• Stay updated on industry trends and emerging technologies to drive innovation in retail design and omni-channel experiences.

Requirements:

• Bachelor's degree in Design, HCI, or a related field
• Minimum 5 years of experience in product design, with a focus on retail or e-commerce.
• Demonstrated expertise in developing omni-channel experience journeys and personalizing the customer experience.
• Proficiency in design tools such as Sketch, Adobe XD, or Figma.
• Strong understanding of user research methodologies and usability principles.
• Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale.
• Experience working in Agile environments and collaborating with cross-functional teams.
• A portfolio showcasing a range of design projects, including omni-channel experiences and retail-focused work.

Senior Product Designer - 24-00299