Senior Product Support Associate- Digital Onboarding

Company : Jpmorganchase

Job Description - Senior Product Support Associate- Digital Onboarding

Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Client Onboarding and Service, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Experience in collaborating with product technology and business partners

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle
Experience in previous product support role
Bachelor's Degree or equivalent experience

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Senior Product Support Associate- Digital Onboarding

Job Description - Senior Product Support Associate- Digital Onboarding

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