Senior Program Manager

Job Title: Senior Program Manager
Location: Harrisburg, PA
Duration: 7 Months

***Currently the position is 100% remote, but that could change if the Governor decides to call Commonwealth employees back into the office on a full-time or hybrid basis.***

Client Description:

The current telework policy is subject to change at the Governor's discretion. When new BA consultant resources are on-boarded, it is required that this person would meet the individual when they come in for their first day to obtain equipment.
There may be additional in person requirements but those would be communicated in advance (team building opportunities, conferences, trainings, etc.).
For first day processing, possible badging and to pick up commonwealth- issued equipment candidate must physically report to The Keystone Building, located at 400 North Street, Harrisburg, PA 17120.
There is metered, on- street/parallel parking in front of and around the building. Client is not responsible for parking costs.*** ***Interviews will be virtual via Microsoft Teams.
This position reports to the IED Delivery Center BA Section Manager. IED Delivery Center provides IT services for these Pennsylvania state agencies: DCED, OSFC, PEMA, and Client.

Job Description:

In conjunction with the IED Delivery Center BA Section Manager
Organize, direct, prioritize and control work efforts by the BA consultants o Provides information on BA consultant work for project ball park estimates and project change requests as needed
Gathers information from IT Project team stakeholder to create scope of work for the consultant business analysts
Provide oversight to consultant BA resources working on various IT projects.
Serve as an escalation point for project issues.
Provide quality assurance for all consultant BA work products.
Develop, maintain and improve on business analysis templates used by employee and consultant Client in the delivery center.
In addition, this position may assist other BA consultants on IT projects or serve as the single consultant BA on projects. Experience required:
More than 5-7 years of relevant business analysis experience
Experience in providing business analysis services managed with various project management methodologies.
The Delivery Center primarily uses iterative, agile and hybrid although familiarity with waterfall is a plus.
Experience in providing business analysis services following the full range of System Development Life Cycle including but not limited to:
Identifying, documenting, and maintaining traceability of Functional and non-functional requirements
Managing system configurations and content management.
Developing and implementing test plans in various types of testing (regression, integration, user, etc.)
Developing detailed use cases from existing business requirements and adding the traceability with system requirements.
Developing user training materials
Strong organization skills
Strong written and verbal skills
Experienced in developing graphic representations of complex business processes.
Strong facilitation skills
Experience in managing people and their work on multiple small to large scale projects
Strong conflict resolution skills
Strong consensus building skills

Required Skills:

Business Analysis experience.
4-year degree or equivalent education.
Experience in providing business analysis services managed with various project management methodologies.
The Delivery Center primarily uses iterative, agile and hybrid although familiarity with waterfall is a plus.
Experience in providing business analysis services following the full range of System Development Life Cycle including but not limited to:
Identifying, documenting, and maintaining traceability of Functional and non-functional requirements.
Managing system configurations and content management.
Developing and implementing test plans in various types of testing (regression, integration, user, etc.).
Developing detailed use cases from existing business requirements and adding the traceability with system requirements.
Developing user training materials.
Strong organization skills.
Strong written and verbal skills.
Experienced in developing graphic representations of complex business processes.
Strong facilitation skills.
Experience in managing people and their work on multiple small to large scale projects.
Strong conflict resolution skills.
Strong consensus building skills.

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