Senior Program Manager, Operating Experience

Summary of Purpose:

The purpose of an Operating Experience (OE) station analyst is to serve as a key resource in identifying and evaluating industry events for their significance and relevance to nuclear safety. The analyst conducts initial reviews of event records—whether tentative, updated, or complete—to determine if they meet INPO reporting criteria. They collaborate with other OE department personnel to ensure consistent interpretation of guidance and may initiate further review if an event appears significant. Additionally, the station analyst maintains regular communication with OE coordinators to stay informed about station events and help detect adverse industry trends. This role is critical in ensuring that lessons learned from past events are effectively integrated into station practices to prevent recurrence.

Essential Functions

• Performs thorough analysis of industry events and performance data


• Analyzes the details of complex issues and events to add perspective, regarding nuclear safety


• Analyzes plant data or event reports for trends, common causes, and lessons learned


• Distills large amounts of data into useful and actionable information


• Prepares accurate and concise written technical materials


• Collaborates with other station analysts and technical department peers to screen events and conditions against INPO significant criterial


• Provides in-office assistance to continuum and peer review field teams and lead OE assessments


• Continuously monitors OE performance at assigned stations


• Writes level 1 through 4 IERs and other products developed from data analysis, and presents results to various stakeholders


• Briefs personnel on analysis results


• Conducts working meetings for industry personnel


• Participates in training and interacts with industry groups in support of professional development


• Performs other duties as assigned

Knowledge, Skills, and Abilities

• Demonstrates mastery in the relevant specialty area, spearheading initiatives, providing mentorship to team members, and championing innovation and strategic enhancements across the organization


• Advanced communication skills used to drive organization change initiatives and convey complex ideas and project strategies in a clear and compelling manner to stakeholders


• Proven ability to lead and collaborate with diverse teams to achieve common goals, while providing mentorship and guidance to team members, fostering a culture of continuous improvement and excellence


• Demonstrated ability to strategically allocate resources to manage a portfolio of programs; prioritizing tasks, meeting deadlines, and proactively mitigating program risks to ensure successful outcomes


• Advanced ability to use research, analysis, and stakeholder feedback to influence and execute program strategies while remaining up to date with industry regulations and compliance standards


• Advanced proficiency in solving complex and multifaceted problems using data, trend, and problem analysis to inform decision making improvements to the program portfolio


• Exemplifies exceptional ability to seek out and learn from feedback, coaching, and new experiences. Anticipates challenges and leverages learnings to drive strategic innovation and mentor cross-functional teams


• Lead cross-departmental collaboration efforts to strategically harness collective creativity and drive significant innovation within the organization. Exhibit exceptional communication skills to effectively convey complex ideas and facilitate high-level discussions. Demonstrate a proven track record of impactful cross-functional projects, ensuring alignment and synergy among diverse teams


• Ability to work and maintain confidentiality of highly sensitive/private information

Education, Licenses, and Certifications

Required

• High School Diploma or GED

Preferred

• Bachelor's degree in relevant specialty area

Experience

Required

• Six or more years of professional work experience


• Four or more years of experience in a commercial nuclear power plant

Preferred

• Four or more years of supervisory/management experience


• Four or more years of experience in commercial nuclear power plant or nuclear navy in an operations, maintenance, or engineering capacity


• Prior experience as a qualified INPO/WANO evaluator in one or more functional areas

Additional Requirements

Work Context

• Must be able to work prolonged periods of sitting at a desk and working on a computer


• Must be able to work under minimal supervision


• Must be able to sit, stand, walk, stoop, kneel, crouch, climb, and crawl


• Must be able to lift 25 pounds


• Must have a US state or territory issued Real ID compliant driver’s license or identification card

Behaviors and Assessments/Additional Requirements

• All INPO employees are expected to abide by behavioral expectations as outlined in INPO’s Core Values, Team Effectiveness Attributes, and Leadership Effectiveness Attributes


• Employment is dependent upon successfully completing a pre-employment background check and drug and alcohol test


• This position may require obtaining unescorted access status


• This position requires direct or indirect access to certain export-controlled technology, for which INPO may be required to obtain an export license in accordance with applicable U.S. export control laws and regulations.  If an export license is required, any offer of employment at INPO for this position is contingent upon receipt of the export license or authorization