Senior Project Manager - Professional Services

Position Summary

The Senior Project Manager – Professional Services is a customer facing role responsible for managing Vascular Access, Respiratory, Solutions, Consumables and Oncology franchises. Implementation projects for ICU Medical customers as well as managing the overall customer experience.  The role leads assigned projects in a project management capacity, as well as presents issues, recommendations, and updates to customers and internal stakeholders on the assigned projects. 

Essential Duties & Responsibilities:

• Provide implementation project leadership, organize, and lead team through complex, multidisciplinary projects.


• May be involved in larger projects under supervision of Senior Program Manager. 


• Manage Service Delivery including scope, resources and timelines


• Collaborate with customers to identify, communicate and manage engagement risks. 


• Manage all engagements within predefined performance targets including customer satisfaction and profitability.


• Analyze project forecast, timeline, budget, reports, and metrics to ensure project deliverables.


• Facilitate contingency planning, project risk assessment, and other decision-making activities on an as needed basis.


• Present to a variety of audiences and varied settings.


• Support select sales activities and presentations as the subject matter expert.

Knowledge skills and Qualifications:

• Self-motivated and skilled at working independently


• Project Management experience required, including cross functional collaboration, budget management, project scheduling/timeline management, and resources planning


• PMP certification a plus


• Strong comprehension and communication skills (verbal and written)


• Computer skills required: MS Word, MS Excel, PowerPoint, 


• Excellent Presentation Skills, ability to make effective presentations to all levels of management


• Experience of planning and managing multiple projects simultaneously, identifying interdependencies among various projects within the program, integration project plans, etc.

Education and Experience 

• Registered Nurse with current licensure


• Bachelor’s degree from an accredited college or university or a High School diploma and equivalent combination of college education and experience


• 4+ years of Project Management experience


• Project Management experience in the Healthcare Industry preferred

Minimum Qualifications

• Must be at least 18 years of age


• Must meet credentialing requirements for access to client facilities (i.e. Sexual Offender Registry Check, etc)

Travel Requirements 

• Typically requires travel up to 60% of the time

Physical Requirements and Work Environment

This position is classified as non-sedentary and requires the ability to:

• Stand and/or walk for extended periods (up to 6–8 hours per shift).


• Frequently lift, carry, push, or pull items weighing up to 25–50 pounds (or role-specific weight).


• Perform repetitive motions such as bending, reaching, stooping, climbing, or kneeling.


• Maintain stamina and physical agility to perform job duties safely and effectively.


• Use hands and arms for handling, grasping, and fine motor tasks.


• Work in environments that may require moving between indoor and outdoor settings.


• This job operates in a professional office environment and routinely uses standard office equipment


• This job operates in a professional office environment and routinely uses standard office equipment