Senior QA Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation

(PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere

company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Veeva is looking for a hands-on Senior QA Manager who has an automation-first mindset to lead our QA team for the Digital Trials Platform. You will be leading a team of QA and Automation engineers across the US and India and working with Development Managers and Product Managers across multiple teams owning all aspects of Software Quality for Web, APIs, and Mobile. The ideal candidate thrives in a dynamic environment, will be highly technical, and detail-oriented, has excellent problem-solving abilities, and will be able to communicate and influence at all levels.
What You'll Do
Manage the QA Team and own all aspects of Software Quality (test planning, test cases, and coverage review, regression management) for Web, APIs, and Mobile
Responsible for the timely & quality delivery of features for the platform
Collaborate with development managers on feature sprint planning and provide metrics on testing progress
Assess and size the testing and automation effort
Be responsible for identifying risks and working with the appropriate product development owners to ensure critical and high-risk items are prevented prior to release
Be a trusted partner for senior management to determine the best solutions, help drive alignment, and implement decisions throughout your team
Grow the team and mentor the team (owns hiring)
Requirements

Qualified candidates must be knowledgeable about computer applications/systems/tools commonly used for tracking QA aspects of a SaaS offering, e.g.: TestRail, Jira, Confluence, and other Atlassian applications
Experience (at least 8+ years) managing a team of QA and Automation engineers & leads with effective communication skills
Proven hands-on QA manager experience, well-versed in Java applications and database testing
Possess an excellent end-to-end understanding of QA processes, organization, and techniques to drive quality into the product
Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
Ability to generate precise and concise functional testing metrics and measures of quality
Work with a team of 10 to 15 members to ensure quality deliverables
Experience with java based Open Source automation such as Selenium, REST Assured, and Cucumber
Experience in creating, documenting & refining QA engineering processes
Bachelor’s degree or master’s in Mathematics, Computer Science/Applications, or a similar field
Nice to Have

Life sciences domain knowledge, especially the regulatory area
Advanced knowledge and experience with Atlassian products like Jira
Hands-on Java and API automation
Infrastructure knowledge especially in AWS
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
1% charitable giving program
Compensation

Base pay: $120,000 - $240,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [email protected] .
Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
What sets us apart

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.
Product teams are organized in regional product excellence hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
Veeva’s core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.
Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.
“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”
—Jacob Marcus
VP, Engineering
“I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”
—Shilpa Chandermohan
Software Engineer

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