Senior Quality Assurance Engineer L4

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: 

We are seeking a Senior Quality Engineer with a strong technical foundation to join an Agile Scrum team responsible for delivering and sustaining a large, cloud‑native application. This role goes beyond traditional manual QA execution and requires someone who can think technically, work closely with Software Engineers, and design tests with automation in mind from the start. 

As a Senior Quality Engineer, you will participate fully in Agile Scrum ceremonies, contribute to sprint planning and backlog refinement, and ensure that quality is built into features early. You will leverage AI‑assisted tools, technical testing techniques, and strong analytical skills to create effective test coverage across UI, API, and data layers. 

We promote an upbeat and effective team environment within the fast-growing IT Healthcare Informatics industry. 

Duties and Responsibilities: 

• Execute test scripts for complex and broadly used product capabilities and components;  

• Create and maintain comprehensive test plans and test cases for user stories, defects, and technical enhancements. 

• Design test cases that are automation‑ready, clearly structured, and reusable by Quality Engineers and automated test frameworks. 

• Use AI‑assisted tools to accelerate test case creation, expand test coverage, identify edge cases, and improve test effectiveness (with human judgment applied to validation and refinement). 

• Work with developers to help troubleshoot defects; 

• Set up, perform, and understand performance and load tests; 

• Identify, analyze, and communicate issues;  

• Demonstrate knowledge, proficiency, and practical application of SQA concepts, methods, and tools; 

• Identify gaps and deficiencies in existing test plans, scripts, and cases, and effectively extend test plans where necessary; 

• Analyze and report test results and testing status from an overall product perspective; 

• Organize and execute tasks and overall workload based on team goals and priorities; 

• Demonstrate an understanding of all facets of software product testing and quality measurement, including awareness of generally available and accepted solutions that apply to each facet; 

• Analyze functional requirements and specifications and based on this analysis, (1) identify gaps in the defined requirements and specifications and (2) define a test plan that will assure that the defined requirements and specifications are fully met; 

• Develop and maintain test scripts and cases, and software test and performance measurement tools using appropriate programming languages or software applications; and 

• Responsible for identifying and isolating complex issues related to the interaction and usage of dependent parts of software. 

• Maintain compliance with Inovalon’s policies, procedures and mission statement; 

• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; 

• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; 

• Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and 

• We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. 

Job Requirements: 

• 5+ years of demonstrated QA and testing experience or equivalent experience; 

• Test case development experience; 

• Good knowledge of basic test techniques (positive/negative testing, interface testing, database testing); 

• Basic knowledge of test phases (integration/functional, regression, system); 

• Test tool experience; 

• Automated test experience is desirable and understanding of databases; 

• Experience in validating effectiveness of user experience of application;  

• Thorough understanding of basic software development life cycle and the concept of quality before design (QA isn’t just test execution) Agile software development experience;  

•  Effective team lead and the ability to communicate effectively within a variety of staff levels; and  

• Experience using source control tools – Microsoft Azure DevOps, and/or GitHub.  

Education: 

• Bachelor’s degree in Computer Science or Information Technology.  

Physical Demands and Work Environment: 

• Sedentary work (i.e., sitting for long periods of time); 

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;  

• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; 

• Subject to inside environmental conditions; and 

• Travel for this position will include less than 5% locally usually for training purposes.