Senior Quality Engineer

As a Senior Quality Engineer within PPG Industrial Coatings, you will resolve customer issues by leading a cross-functional teams to determine containment, root cause and corrective actions. You will determine gaps in process activities or product design to improve product performance. This is an onsite position at our Oak Creek, WI. facility. You will report to the Site Quality Assurance Manager.

Key Responsibilities

• Work with Technical Service or Sales to understand the customer’s complaints and provide regular status updates.
• Work with QC, Production, Engineering, Technical, and Field Teams in discussing and resolving complicated data and/or information with all levels of involved personnel
• Promote team to achieve quality goals, customer complaint cycle time targets and deliver high quality 8D reports
• Follow-up progress of Customer Feedback from creation to closure
• Evaluate results and trends of product performance to customer standards
• Support customer audits to evaluate the effectiveness of the quality management system
• Support Design Owners, Subject Matter Experts, and Process Improvement experts in driving process improvements to meet customer requirements
• Develop and improve processes using LEAN/Six Sigma principles

Qualifications

• Bachelor’s degree in a technical field or in a related discipline, or equivalent experience/combined education
• 6+ years of applicable experience. A combination of education and experience will be considered in lieu of experience
• Ample experience with root cause and corrective action (RCCA)
• Ample experience with IATF16949 Requirements or experience in Automotive Industry
• Quality Auditor Experience preferred
• Lean Six Sigma experience

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.