Senior Quality Supervisor

At Hyosung HICO we’re transforming the future of energy from our state-of-the-art manufacturing facility in Memphis, TN.  By investing in cutting-edge technology and empowering our diverse and talented team, we ensure that every transformer we produce meets the highest standards of quality and performance.

Hyosung HICO is seeking to fill a Senior Quality Supervisor position.  The ideal candidate will be responsible for providing leadership and supervision to quality inspection personnel performing inspection/testing of parts or finished production on high voltage power transformers, while maintaining schedules, training personnel, and maintaining equipment and facilities.

OUR BENEFITS – BEST BENEFITS IN THE INDUSTRY!

• Free Medical Insurance Option – A company paid 100% medical insurance option for you and your family, effective on the first day of the month after hire date


• Free Life Insurance – Employer paid basic life insurance – 1X Annual salary plus an additional $20,000 coverage: Optional buy for dependent coverage


• Paid Vacation, Sick Leave, and 12 paid holidays per year


• Tuition Assistance


• Bonuses – Monthly Attendance (production and some other hourly roles), Annual, and Quarterly bonus eligibility (Bonuses are not guaranteed and are based on several factors such as company and individual performance)

THE ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Process and verify vendor invoices for imported materials, freight forwarders, and customs brokers in SAP, including three-way match (purchase order / goods receipt / invoice) and resolution of price, quantity, and timing differences.


• Supervise quality inspection staff with emphasis on positive employee relations in accordance with Company policies and procedures


• Provide guidance and training to new Quality Supervisors and inspection staff


• Observe and monitor inspection and test execution to ensure process and product conformance to requirements


• Lead inspection/test to the successful completion while meeting the production and customer delivery schedules


• Take appropriate actions and countermeasures to assure delivery of an on-time & on-quality final product


• Provide leadership, direction, support and training for inspection staff


• Lead lean quality improvement team in meeting yearly improvement goals; communicates with the team manager on performance to plan


• Provide and complete training and development utilizing the HICO training matrix for inspection staff


• Work cohesively with Production Supervisors and Managers to ensure goals are aligned and achieved


• Ensure inspection staffing needs are maintained and achieved for each year


• Research and implement improvements to the inspection and test processes utilized by the inspection staff


• Ensure timely calibration of all inspection and test equipment utilized throughout the factory


• Practice 6S and assure department adherence to all safety rules, guidelines and safe working practices.


• Train, implement and sustain lean manufacturing/quality principles by actively participating and at times leading Continuous Improvement events


• Promote a culture of process control and quality excellence by providing effective leadership for problem solving, failure investigations, and implementing appropriate countermeasures. Support and make recommendations to improve company policies and procedures


• Know HICO’s Quality, Safety and Environmental Policies. Be able to fully discuss the importance of these policies and their impact in the workplace

THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT ESSENTIAL DUTIES OF THE JOB BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED.

THE NON-ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: 

• Perform other duties as assigned


• Maintain inspection equipment and tool inspections/calibration as

EDUCATION/SPECIAL SKILLS/EXPERIENCE/TRAINING:

• Associate’s degree in engineering, technical or business field plus 3 years’ experience in quality with exposure to ISO 9001, or equivalent education and experience

• At least 2 years of work experience in a supervisory role and quality control background which includes direct supervision of inspectors/technicians


• Advanced timekeeping and coordination skills to effectively assign team members to tasks and responsibilities


• Advanced supervisory skills to lead teams and meet production schedule requirements


• Developed knowledge of quality control systems


• Developed knowledge of inspection tools, instruments and equipment


• Developed computer skills with emphasis on MS Office and business enterprise systems for entering/retrieving data, charts/graphs and some statistical analysis

 PHYSICAL/MENTAL CHARACTERISTICS OF THE POSITION AND ENVIRONMENTAL FACTORS OF THE WORKPLACE:

• Ability to use office equipment and tools, such as: PC, photocopier, fax machine, test equipment, quality instruments, digital camera,


• Ability to read and understand design drawings and to use inspection tools such as tape measures, scales, levels, micrometers, calipers,


• Ability to lead and motivate personnel


• Ability to travel to domestic and international locations


• Ability to communicate with others to complete work assignments


• Ability to analyze data and develop accompanying reports


• Ability to work well with outside suppliers and service providers

Hyosung HICO, Ltd., is an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of Hyosung HICO, Ltd., not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.