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Senior Regional Manager

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Job Description - Senior Regional Manager



Full-time


Description

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

  • Make a Memory
  • Add Value
  • Be Transparent
  • Persevere
  • Throw the Party

  

OUR OPPORTUNITY

We are seeking an experienced and dynamic Senior Regional Manager to lead the operations of 6-7 full-service restaurants in 3-4 markets. This critical role demands a dedicated leader with a strong focus on operational excellence, financial performance, leadership and guest satisfaction. The Senior Regional Manager will be responsible for overseeing all aspects of property and operational health, ensuring brand standards are consistently met, and driving the success of each location within their assigned region. The SRM will report directly to the VP of Operations for Bakersfield and The Eagle brands.

SCHEDULE & TRAVEL REQUIREMENTS

  • This position requires extensive travel (minimum 75%) to conduct regular property and operational visits.
  • The SRM’s schedule will spend the majority of their time on site at the restaurants in order to develop relationships, mentor, inspect and observe the operations. 
  • Emergency management or necessary additional support would be the only reason for being on the restaurant management schedule.
  • This position requires night and weekend shifts.

POSITION RESPONSIBILITIES

  • Strategic Oversight & Performance Management: Develop and execute regional strategies with VP of Operations to achieve financial targets (revenue, COGS, labor, profitability), operational excellence, and exceptional guest experiences across all restaurants in assigned region.  Ensure consistent implementation and adherence to all company Brand Standards and Thunderdome Non-Negotiables.  
  • Operational Leadership: Provide strong leadership and guidance to General Managers and their teams, fostering a culture of accountability, continuous improvement, and high performance.  Utilize Quarterly Conversations (review process) tool to monitor individual performance, provide coaching and determine the right people in the right seat.
  • Property & Operations Inspections: Conduct regular, thorough on-site inspections of all restaurant properties and operations (approximately 75% travel) to ensure adherence to brand standards, health and safety regulations, maintenance protocols, and operational efficiency.  Property visit forms and Hot 20 (Thunderdome inspection forms) will be completed at least once per period per location.
  • Financial Management: Analyze financial statements,  P&Ls, and operational Scorecard for each restaurant; identify trends, opportunities, and areas for improvement; develop and implement action plans to optimize financial results and meet budgets and forecasts.  Review of P&L Variance Reports per period per restaurant and a bi-weekly Actual vs. Theoretical (AVT) review.  The SRM would be responsible for approving all schedules for restaurants within their region. 
  • Team Development & Training: Oversee the recruitment, onboarding, training, and ongoing development of General Managers and support their efforts in building strong, cohesive restaurant teams. Identify talent, anticipate staffing requirements, and address performance issues.
  • Maintenance & Facilities Management: Collaborate with restaurant management and corporate facilities teams to ensure all properties are well-maintained, safe, and presentable. Oversee minor repairs and capital improvement projects as needed.
  • Compliance & Risk Management: Ensure all restaurants comply with local, state, and federal regulations, including health codes, labor laws, and alcohol licensing. Mitigate operational risks.
  • Marketing & Local Engagement: Support local restaurant marketing efforts and community initiatives to drive traffic and enhance brand presence within each city.  

Qualifications:

  • Minimum of 8-10 years of progressive leadership experience in restaurant operations, with at least 3-5 years at a Regional Manager level overseeing full-service dining concepts.
  • Proven track record of managing multiple locations simultaneously
  • Demonstrated expertise in P&L management, budgeting, forecasting, and driving financial performance.
  • Extensive experience with restaurant property and operations inspections, including knowledge of health codes, safety regulations, and maintenance best practices.
  • Strong understanding of all facets of full-service restaurant operations, including kitchen management, front-of-house service, bar operations, and inventory control.
  • Exceptional leadership, coaching, and team-building skills with the ability to motivate and develop high-performing teams.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Ability and willingness to travel up to 75% of the time, including overnight stays, to various restaurant locations. Must possess a valid driver's license and a clean driving record.
  • Flexibility to work evenings, weekends, and holidays as the position requires.

  

WHAT WE PROVIDE 

  • Medical, vision, dental and life and disability insurance eligibility on day one of employment
  • Competitive bonus program
  • Eligible for 401K after one year of employment
  • Paid time off 
  • Opportunity to grow, be challenged and pushed professionally

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