Senior Resales Specialist - Chicago - Urgent Role

salary Salary :

$23.3 - 28.19 hourly

icon building Company : The RealReal
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Senior Resales Specialist - Chicago - Urgent Role

We are on the lookout for a proactive Senior Resales Specialist - Chicago to join our high calibre team at The RealReal in Chicago, IL.
Growing your career as a Full-Time Senior Resales Specialist - Chicago is an incredible opportunity to develop indispensable skills.
If you are strong in critical thinking, leadership and have the right commitment for the job, then apply for the position of Senior Resales Specialist - Chicago at The RealReal today!

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We're hiring, and we'd love for you to join our dynamic team!

The Senior Resales Specialist is a key sales position in our core Retail stores at The RealReal. As a Senior Resales Specialist, you are goal-oriented and driven to achieve and exceed sales goals. You're client-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

What You Get To Do Every Day

  • Drive sales through engagement of clients, suggestive selling and sharing product knowledge
  • Provide a high level of service while navigating multiple customer journey's simultaneously
  • Educate clients on The RealReal mission and business structure
  • Build brand loyalty by delivering a best in class client experience
  • Outreach daily to existing clients to drive sales in store

What You Bring To The Role

Minimum Requirements:

  • 2+ years experience in Retail Sales
  • Motivated by a desire to win and excel; competitive
  • Passion about client service and the ability to establish trust
  • Ability to thrive in a dynamic, fast-paced work environment
  • Professional appearance and demeanor
  • Ability to use technological tools with ease
  • Ability to commit to 40 hours per week
  • Able to work evenings, weekends, and holidays as needed

Preferred Requirements:

  • Proficiency with Google Suite and Salesforce

Compensation | Benefits | Perks

  • Base Pay PLUS bonus earnings of $1500/month (at target)
  • $500 monthly store bonus (at target)
  • $500+ /month bonus potential for consignor referrals (uncapped)
  • 18 days of Vacation paid (increases after 1st year)
  • Sick time, holiday pay & volunteer time paid
  • Employee Stock Purchase Plan (purchase stock @ discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental, Vision Benefits

The expected hourly rate for this role is $23.30 - $28.19. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8947 #LI-KR50 #LI-Onsite


The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Benefits of working as a Senior Resales Specialist - Chicago in Chicago, IL:


● Learning opportunities
● Advancement opportunities
● Competitive salary
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