Senior Sales Ambassador

The Senior Sales Ambassador operates as the primary account management contact with their respective customer accounts. This role promotes company products and services to prospective and existing clients. It is the duty of the Senior Sales Ambassador to drive customer loyalty and business retention. In addition, this role is tasked with setting the precedent for the sales team and providing support to less experienced sales ambassadors as needed. 

Responsibilities:

• Executes sales and education of Diverse wine portfolio to on-premises and off-premises accounts
• Maintains deep knowledge of MISA products and accounts
• Bolsters & builds on existing Customer relationships
• Commits to continuous learning in the areas of Wine & Sales
• Expands account base monthly
• Explores new opportunities weekly allowing for MISA’s market expansion
• Discovers and identifies customer business growth needs
• Develops a business growth plan for each customer
• Completes inventory management
• Handles Sales Order Management
• Forecasts customer product needs
• Performs product procurement and fulfillment 
• Participates in sales meetings, on-site trainings, and supplier events
• Trains MISA sales team in areas of customer relationships, portfolio features, and benefits
• Supports onboarding of new MISA sales team members
• Other duties as assigned

• Bachelor’s Degree from an accredited college or university
• 5+ years of sales experience
• Relevant experience in Wine and Spirits preferred
• Proficiency in industry equivalent software analytics platforms preferred – Divetab, Diver, Microstrategies, Netsuite, etc.
• Ability to work nights, weekends as necessary
• Industry credentials & certifications with WSET, CMS, CSW, WSG preferred
• Demonstrated sales and negotiation skills
• Excellent written and verbal communication
• Ability to foster positive relationships
• Exceptional interpersonal and customer service skills
• Ability to consistently set goals and objectives
• Proficient in Microsoft Office

Misa Imports is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status.