Job Description - Senior Sales Associate, International Plaza - Tampa, FL
SALES ASSOCIATE The Versace brand stands for Italian heritage, innovation in fashion, iconic design and a dedication to exceptional luxury. Versace believes in the empowerment, motivation and growth of all employees. We strongly feel in family as part of our DNA. We have joined with Jimmy Choo and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings.
WHO YOU ARE: Our Client Advisors at Versace are fashionable, elevated, and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events.
WHAT YOU’LL DO:
Be a Brand Ambassador by providing an exceptional client experience.
Embrace and promote our Retail Excellence Program with our clients and staff alike
Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
Support the team in generating new client relationships while maintaining those that are existing
Open and close consignments
Process returns and exchanges
Ability to communicate effectively & build strong partnerships with clients, peers, and management
Develop business driving initiatives, contests and events
Handling customer's repairs and advising clients about best fit of pieces
YOU’LL NEED TO HAVE: 2+ Minimum of experience in a retail environment – luxury experience preferred
WE’D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Full understanding of specialty retail, including how to effectively clientele
Computer skills including operation of retail point of sale system, Word, Excel and email
Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a
THE BENEFITS:
Competitive paid time off
Internal mobility across Capri Brands (Versace, Jimmy Choo and Michael Kors)
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